Regards, Hisham Likely need to try a different host for your ipa file..someone posted a method to use a chrome web server on your pc and I got it to work once that way I can run the created script successfully in VuGen (9.52) but performance center (9.5) throws following errors: Action.c(1288): Error -27492: "HttpSendRequest" failed, Windows error code=12002 and retry limit (0) exceeded for URL="https://xxx/yyy/zzz/aaa/bbb/cccc/portfolio_performance.do? Finally i came to conclusion that HttpSendRequest time out only occurres when any transaction takes more than 30 sec to connect to server. To ensure Veeam was indeed the problem, Veeam was removed out of the picture. Announcements, technical discussions, questions, and more! On this client always getting the error that no internet-connection is available and the installation stops. Download timeout setting that can be configured in RTS affects only socket mode replay. Christian Edon Pascual over 2 years ago in reply to QC Hi QC, Thanks for the response. My TSR setting:RTS - Preferences - Advanced - Use WinINet -checked.RTS - Proxy - setted to default, More details:LR12.50 Build 1096Windows server 2008 R264bit. Lines 40-44 show an issue connecting to what Im guessing is an AWS server hosting the files. Under Connection Details, take note of the Server address. Team Collaboration and Endpoint Management. Refer the links below for more details on updating drivers: Update a driver for hardware that isn't working properly http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly The registry settings below change default timeout (30 seconds) to 180 seconds. Was able to fix this with a command on my CMD. .net URLs, return status (400) is expected. indeed this snippet from the log shows a direct connection attempt. You are required to create the registry key. 3 comments commented on Oct 7, 2020 Click AltStore notification icon in Windows 10 Click on Install Alstore Select Apple Device Enter Apple ID and Password See error OS: Windows Version: 10 Buil 2004 Build 19041.546 The general pattern is: 1. Its worth mentioning that lowering the Azure concurrent task limit may reduce throughput but its more likely to saturate the network if the data being offloaded is not too small (small and numerous files will likely wait a little longer in processing stages than offloading stages). Reduce the number of endpoints or patch deployments. Method 1: Update the driver for the Network Adapter to the latest by visiting the manufacturer's website. I tried all the above-mentioned options but none helped. The issue is specifically if the portal and gateways are hosted on different IP addresses as the GlobalProtect client will try and download the update from the portal through the GlobalProtect tunnel. I tried setting all the available timeout settings using "InternetSetOption" to a longer value but to no avail. Reward contributions via likes or 'verified answers'. I have recorded the script using winlet mode so can i still disable the"Use WinInet replay instead of Sockets (Windows only)" option and replay the script usingweb_set_sockets_option("SSL_VERSION","TLS1.2"); ? The English version of this software update package has the file attributes (or later file attributes) that are listed in the following table. 2.In Local Security Settings, expand Local Policies, and then click Security Options. There is also an XG firewall connected as proxy to my network. Required fields are marked *. Open an administrative Command Prompt and run the command sf /scannow to repair and restore the file. Could anyone suggest how to configure the winlet timout tomore than 30 sec pls ? 2018-03-06T11:34:04.7098535Z ERROR : WinHttpSendRequest failed with error 12002 It was a proxy problem. I've read some KBs on Sophos support and made sure TLS 1.2 was enabled. Download timeout setting that can be configured in RTS affects only socket mode replay. It occurred whenever Veeam offloaded large quantities of backup files simultaneously, typically any more than 6 backup files at a time would result in the offload failing. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Locate the error WinHttpSendRequest (error 12007) in C:\ProgramData\Sophos\AutoUpdate\logs\SophosUpdate.log. """" "" """path"""cmake.exe cmd cmake --version 2. 2.1WinHttpReceiveResponse () failed: 12002 VcpkgWinHttpReceiveResponse () failed: 12002 2.2 1997 - 2022 Sophos Ltd. All rights reserved. Been using my remote/silent install script to deploy Sophos to user machines, and one keeps giving me trouble. web_set_max_retrioes("X"), also may not serve the purpose as just retries. Once internet bandwidth was increased to 800Mbps for Veeam, the registry key value was changed back to 64. But when I run the labeling code in Azure App Service, I get the following . By using this site, you accept the Terms of Use and Rules of Participation. I wouldn't know what the problem is, Can you attach (drag onto the editor) the last installer log file from:C:\ProgramData\Sophos\CloudInstaller\Logs\, 2018-03-06T11:33:40.9860351Z INFO : SophosInstall command line: "C:\\Users\\olabiyif\\AppData\\Local\\Temp\\sfl-f8639010\\Setup.exe" 2018-03-06T11:33:40.9860351Z INFO : Command line: Quiet mode on: 02018-03-06T11:33:40.9860351Z INFO : Command line: Automatic Proxy detection disabled: 02018-03-06T11:33:40.9860351Z INFO : Command line: No feedback mode on: 02018-03-06T11:33:40.9860351Z INFO : Command line: Dump feedback enabled: 02018-03-06T11:33:40.9860351Z INFO : Command line: Bypass competitor removal: 02018-03-06T11:33:40.9860351Z INFO : Command line: Using CRT catalog file path: --2018-03-06T11:33:40.9860351Z INFO : Command line: Only register endpoint with Central: 02018-03-06T11:33:40.9860351Z INFO : Command line: Using custom server: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using custom stage 2 filename: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using cloud user: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using cloud group: --2018-03-06T11:33:40.9860351Z INFO : Command line: Overriding computer name: --2018-03-06T11:33:40.9860351Z INFO : Command line: Overriding computer description: --2018-03-06T11:33:40.9860351Z INFO : Command line: Overriding domain name: --2018-03-06T11:33:40.9860351Z INFO : Command line: Language will be set to: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using message relays: --2018-03-06T11:33:40.9860351Z INFO : Command line: Proxy address: --2018-03-06T11:33:40.9860351Z INFO : Command line: Proxy user name: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using custom customer token: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using specified products: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using certificates from the MCS app data folder: 02018-03-06T11:33:41.0016355Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/latest.tar.gz2018-03-06T11:33:43.3572959Z WARNING : WinHttpGetProxyForUrl returned: 121802018-03-06T11:33:43.3572959Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.2018-03-06T11:33:43.3572959Z INFO : Set security protocol: 000008002018-03-06T11:33:43.3572959Z INFO : Opening connection to downloads.sophos.com2018-03-06T11:33:43.3728963Z INFO : Opened connection to downloads.sophos.com2018-03-06T11:33:43.3728963Z INFO : Request content size: 02018-03-06T11:34:04.7098535Z ERROR : WinHttpSendRequest failed with error 120022018-03-06T11:34:04.7098535Z INFO : Failed to connect using proxy '' with error: WinHttpSendRequest failed2018-03-06T11:34:04.7098535Z INFO : Cleaning up extracted files2018-03-06T11:37:00.0281488Z ERROR : Exception: Failed to download stage-2 archive. A new request handle must be created before retrying the function that originally produced this error. The results of my quick test look like this: Most likely issue with proxy settings. However, the current connectivity test on Azure blob URLs cannot detect SSL inspection scenarios as it . Status code: --: Failed to connect with any proxy, That is the log file created after last installation attempt, It was in the fourth line from the bottom, 2018-03-06T11:34:04.7098535Z ERROR : WinHttpSendRequest failed with error 12002, It was a proxy problem. Typically there would be 250 or so backups in the offload queue, Veeam would offload these backup files for an hour until the timeout error occurred, then Veeam would start the next batch of 40 backups files to be offloaded. Using web_set_max_retries(); did not help. Which version of Veeam you running? Initially, a value of 10 was set for AzureConcurrentTaskLimit, however, offloading backups were still failing with timeout errors. Instead WinHttpSendRequest comes back with 12002 always after 21 seconds when trying with a fake IP as destination (not sure how else to simulate). To resolve the issue with 30 seconds download timeout limit when using WinInet mode, it should be changed on operating system level (registry change). URLs. ERROR_HTTP_DOWNLEVEL_SERVER. Resolution Apply Windows Update KB3172614 to the affected computer or server, then perform a restart., Installing the update adds support to set the idle timeout value of a TCP connection used by WinHTTP. Veeam support suggested trying to reducing the number of Azure concurrent tasks, made possible via a registry tweak configured directly on the Veeam Backup Server. I am using 1 LG. and our 1. For .blob.core. Your email address will not be published. If it is, check that its response headers are properly terminated with an extra CRLF sequence (the last response header should have two CRLF pairs following it). This error would mean that the endpoint/server isn't able to resolve the Update Cache's IP address via the hostname. When the download completes close all open programs and browsers. Hi, Try to Use the UpdDwnldCfg.exe tool to download software updates from the Internet. 2022-01-20T18:41:43.5654688Z INFO : Set security protocol: 00000800, 2022-01-20T18:41:43.5654688Z INFO : Opening connection to dzr-api-amzn-us-west-2-fa88.api-upe.p.hmr.sophos.com, 2022-01-20T18:41:43.5654688Z INFO : Request content size: 31, 2022-01-20T18:42:46.8005157Z ERROR : WinHttpSendRequest failed with error 12002, 2022-01-20T18:42:46.8005157Z INFO : Failed to connect using proxy '' with error: WinHttpSendRequest failed, 2022-01-20T18:42:46.8005157Z INFO : Cleaning up extracted files, 2022-01-20T18:43:04.1151184Z INFO : FindMainWindow: pid=0, 2022-01-20T18:43:04.1321348Z ERROR : Exception: Failed to get stage-2 info: Failed to connect with any proxy. 2022-01-20T18:43:04.1151184Z INFO : FindMainWindow: pid=0. Timeout suggests that the installer could connect but did not receive a response. 2022-01-20T18:41:43.5654688Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'. The script wouldn't error out, and the machine would not show up in Sophos Central. Close session handle "Use WinInet replay instead of Sockets (Windows only)" option and replay the script usingweb_set_sockets_option, then used,web_set_sockets_option("SSL_VERSION",", Network Operations Management (NNM and Network Automation), need to replay in winInet (socket not an option), finetunning the sever to have response time < 30 sec is not possible as of now. Proxy -> Authentication -> Provide username and password for proxy (No Proxy setting was selected), 2. The failure of a couple of offloads per month wasnt a huge concern because the retry would always be successful but to ensure the best experience possible the AzureConcurrentTaskLimit registry key was changed to 8 with the plan of increasing it slightly until a limit is found. Try sending the request with. PS E:\Code\vcpkg> .\vcpkg.exe install --recurse cppzmq .. A suitable version of 7zip was not found (required v19.0.0). If the issue still persists, please send the agent logs to support@site24x7.com for further analysis. Instructions on how to remove Sophos Endpoint when losi. Looking at the Veeam offload job logs (located in the main folder of the Veeam server logs, path C:\ProgramData\Veeam\Backup\SOBR Offload) we could see the following, task example [18.08.2019 11:21:23] <176> Info Response: Archive Backup Chain: b14e8dd9-2351-4236-bd54-a08339859d49_40f33f92-ca5a-45ac-a2ec-d674efd0383d [18.08.2019 12:57:26] <844> Error AP error: WinHttpWriteData: 12002: The operation timed out [18.08.2019 12:57:26] <844> Error tr:Write task completion error [18.08.2019 12:57:26] <844> Error Shared memory connection was closed. I can't even turn off window's integrated Auth, as that gives exception errors. 4.5k. I am able to resolve the issue using the below steps, 1. This was a problem because the automatic SOBR offload process would process 40+ backup files at a time, most of which would fail until only 6 backup files remained in the queue, at this point the 6 remaining backup files would offload successfully. [in] dwInternetStatus. The registry path is as follows HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup and Replication\. When I deployed on PC, it says "installation failed". To resolve the issue with 30 seconds download timeout limit when using WinInet mode, it should be changed on operating system level (registry change). I had a similar error (with code 27492) and I resolved this ussue unchecked this option. I am doing perf testing for one of our internal web application. I was using,web_set_sockets_option("SSL_VERSION","TLS"); Still I was facing the"HttpSendRequest" failed, Windows error code=12002error. Preferences -> Advanced -> Uncheck Wininet replay instead of sockets, 3. The opinions expressed above are the personal opinions of the authors, not of Micro Focus. [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings], "SendTimeOut"=dword:0002bf20"ReceiveTimeOut"=dword:0002bf20. Key on VBR server has higher priority. Reducing the maximum concurrent tasks to 6 or less would stop the offload timeout error but backup copy performance suffered which meant the Veeam was no longer meeting the required RPOs. When WinHttpReceiveResponse completes successfully, the status code and response headers have been received and are available for the application to inspect using WinHttpQueryHeaders. Downloading portable 7zip v19.0.0. For all things Sophos related. Let me now if this can help you with the problem. Type the command ping sophos.com. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. Call WinHttpConnect 3. Manually remove the Veeam CDP VAIO filter driver from an ESXi host, Failed to connect to the server. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners. If the certificate does not match, import the certificate from step 1 by going to Actions> All Tasks > Import. Pinged the network and it was functioning. If the connection is successful, the ping result shows Sent = 4, Received =4. Possible Workaround Using Wireshark or similar packet capture tools, verify the network equipment is not blocking or throttling the traffic between the agent and server. As i observed if any transaction taking more than 30 secs recevied this error,if we run it as sockets instead of replay as winlet there is some chance we should not receive this error. 3. try to disable the WinInet function. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reducing the number of patches needing to be installed. If it is NULL, that maybe the cause was on the last call WinHttpOpenRequest; or even WinHttpConnect was failed, so that it didn't get hRequest any more. "HttpSendRequest" failed, Windows error code=12029 (cannot connect) and retry limit (0) exceeded for URL="https://www. while replaying using WIninet option at the starting of my url. Privacy Policy. Most likely issue with proxy settings. FYI, i am using WinInet replay engine as default win-socket throws 401 error (even with web_set_user function) because of some secured JAVA applets. Disable "Use WinInet replay instead of Sockets (Windows only)" option from RTS, Hi, I am also getting the same error - "HttpSendR equest" failed, Windows error code=12002 while replaying in Winlet mode Since Socket option is not recprding , need to use Winlet finetunning the sever. If a proxy is not causing the updating issue, suggest you first try resetting Windows Updates components << How do I reset Windows Update components ?>> Download and save the Fixit from the above page. A correlation between internet bandwidth and the number of parallel offloading backup files was found, increasing the bandwidth via QoS resulted in more successful backups being offloaded simultaneously. If server response remains > 30 sec , it would keep on failing. It's quick & easy. 2022-01-20T18:43:04.1321348Z ERROR : Exception: Failed to get stage-2 info: Failed to connect with any proxy. To resolve the issue, i reverted back to Socket mode and made the following changes in the run time settings: 1. Anyone ever encounter this? Cookie Notice Client logs show a WinHTTP Timeout of around 21 seconds event though default timeouts are configured to be 60 seconds. This function also lets the client specify optional data to send to the HTTP server immediately following the request headers. Members . The opinions expressed above are the personal opinions of the authors, not of Micro Focus. There are so many errors like above which point towards diff. Thanks for the Reply. On the machine that is failing the upgrade, either reboot it or . CAUSE The reason for the communication error between Endpoint and Sophos Central is because computers running Windows 8.1 and Windows Server 2012 R2 servers have not updated Microsoft's KB3172641 patch. ", Snapshot Info, Action.c(52): Error -27492: "HttpSendRequest" failed, Windows error code=12002 and retry limit (0) exceeded for URL="https:/xxx/yyyy/zzzz/homePage.do", Snapshot Info [MSH 0 1]. The errors below show that the upgrade starts but the file download fails. Re: Error in WinHttpSendRequest 12002 2 years ago Hi, Please follow the troubleshooting steps given in this article if the server monitor fails to show up on your Site24x7 web client even after successful installation of the agent. Sophos Anti-Virus for Linux: Install an Enterprise Console managed client But when I changed it to. 2022-01-20T18:42:46.8005157Z INFO : Cleaning up extracted files. 8 comments ashari4 commented on Mar 11 edited I see intermittent problems downloading 7zip. ERROR_WINHTTP_NAME_NOT_RESOLVED 12007 The server name cannot be resolved. Error Code: WinHttpSendRequest: 12002: The operation timeout: The operation timeout. Description: Amount of parallel HTTP requests for data upload (tasks) to Azure archive tier. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. The code is working fine in local machine and IIS (windows). WinHttpSendRequest() failed: 12002 githubdownload I recently experienced a timeout error while offloading backups to a capacity tier (Azure BLOB). On your concerned endpoint, go to Run > Type cmd.exe > Right-click then choose Run as administrator. Specified user is invalid or does not have enough permissions on the server, Error: Unable to delete backup in the Capacity Tier because it is immutable. By using this site, you accept the Terms of Use and Rules of Participation. Threats include any threat of suicide, violence, or harm to another. 1.In Control Panel, click Administrative Tools, and then double-click Local Security Policy. Network Operations Management (NNM and Network Automation). 23 comments Contributor cenit on Jul 9, 2019 Internet Settings Control Panel Resolve the MCS server address Open the ESH window, then go to the Management Communication tab. This is more likely to occur over a high latency WAN connection, such as over a tethered cellular 3G or 4G connection. Only after dropping the value to 1 did the timeout issue stops occurring. Press the Windows Key + R, type cmd.exe, and press Enter. 3.Under Policy in the right pane, double-click System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing, and then click Enabled. The following output is from a Windows client trace log, decoded with the DataNow toolbox to give the . 2. The WinHttpSendRequest function sends the specified request to the HTTP server. >>WinHttpSendRequest falils with an error: ERROR_WINHTTP_SECURE_FAILURE The error you got is SSL3_ALERT_DECOMPRESSION_FAIL. Failed to connect to the server. Close connect handle 8. netsh winhttp set proxy proxy-server="http=, SOPHOS EDNPOINT INSTALLATION FROM CACHE SERVER FAILS TO INSTALL. Repeat steps 3, 4, and 5 lots of times for various requests 7. while trying to package simple two functions in order to integrate it into c++ code, i have followed the following link: http://www.mathworks.com/videos/integrating-matlab-algorithms-in-c-or-c-applications-86431.html after creating the "myappinstaller_web.exe", i tried to install this app, yet the following error has occured: "httpsendrequest Try installing Sophos again. Applied either on VBR server and applied automatically to all extents/gates, or can be set specifically on the extent/gate. I couldn't connect my outlook to an exchange 2010 server. WinHttpSendRequest 5. Windows (beta) Requires Windows 10. Error:12002 1 Windows Update LAN2.4Ghz . Leveraging Azure Storage Explorer to upload multiple backup files demonstrated no errors would occur. Enter the following: For 32-bit: netsh winhttp set proxy proxy-server="http=your_proxy_server:your_proxy_port;https=your_proxy_server:your_proxy_port" For 64-bit: Go to cd C:\Windows\SysWOW64 then press the Enter button I am trying to reach to 30 vusers but i am seeing errors occurring sometime at 10 users or 15 or sometime 21 users. This particular machine give me an HttpSendRequest Failed Error of 12002 which is Internet Timeout. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. ERROR_WINHTTP_NOT_INITIALIZED 12172 Obsolete; no longer used. Previously the username was either in Sequential or Random mode & threw errors. In the navigation tree on the left-pane, click on the plus sign for "Trusted Root Certification Authorities" to expand it > select "Certificates". Please suggest for a resolution. Was able to fix this with a command on my CMD For 32bit Ensure your command prompt is like this c:\Windows\System32 netsh winhttp set proxy proxy-server="http= your proxy server: your proxy port ;https= your proxy server: your proxy port " The (https) URL I am connecting to has been the same all along and when I type it into my browser, the site still appears as normal. Comment * document.getElementById("comment").setAttribute( "id", "a5587e1f85bbdc8ca56b5bd24fac8ab9" );document.getElementById("abd19d3510").setAttribute( "id", "comment" ); I am a Channel Services Senior Systems Engineer @ Veeam Read more, WinHttpWriteData: 12002: The operation timed out. Its recommended to install the latest cumulative update. If so, how did you resolve it. Testing showed the stability of SOBR offload job with faster links was substantially better than SOBR offload jobs with slower links pre-registry change but it would still experience a timeout once or twice a month with the new faster link. Visio Stencils: Network Diagram that runs Cluster has F. Visio Stencils: Basic network diagram; Visio Stencils: Network Diagram with Firewall, IPS, Em. ERROR Request: WinHttpSendRequest failed: 12029 (dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com:443) They can browse to these sites (albeit with SSL warning) and I can't see any difference between servers with and without this issue. WinHttpOpenRequest 4. then used,web_set_sockets_option("SSL_VERSION","TLS1.2"); Though it may sound weird but none of the above options worked for me. Lines 40-44 show an issue connecting to what Im guessing is an AWS server hosting the files. netsh winhttp reset proxy exit Try Windows Update now. the log file: As @Remy Lebeau said, it depends on your Unicode setting. Microsoft KB3172614 . On your concerned endpoint, go to Run > Type cmd.exe > Right-click then choose Run as administrator. The WinHttpSendRequest function sends the specified request to the HTTP server and allows the client to specify additional headers to send along with the request. At the time of troubleshooting, Veeam was allocated less than 50Mbps for offloading backups to BLOB. When I Unchecked Wininet replay instead of sockets & added web_set_sockets_option("SSL_VERSION","TLS1.2"); it throws some HTTP 403 forbidden error. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners. Roughly speaking it worked out to be less than 0.1% of all SOBR offloads per month experiencing a timeout on the faster link. Specified user is invalid or does not have enough permissions on the server; Tagging with Veeam; Error: Unable to delete backup in the Capacity Tier because it is immutable; Pay the ransom and hope for the best Visio Stencils: Basic Network Diagram with 2 firewalls; Visio Stencils for XG Firewalls and Modules update 01-2. When this error is encountered, the request handle should be closed with WinHttpCloseHandle. Sophos Central Endpoint . It may worth mentioning that I tried both by using WinHttpSetTimeouts and by setting each option individually with WinHttpSetOption with no difference. error 12002 is ERROR_WINHTTP_TIMEOUT, please check with a browser if you can reach the URL from this server. I'm trying to use a service that requires a lot of requests, for which I'm using the WinHttp API. I am working on labeling of documents using MIP SDK 1.7.133. Veeam was offloading 40 backups in parallel during SOBR offload jobs, this 40 number comes from the Limit maximum concurrent tasks to
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