or Enterprise plan. End-to-end (E2E) encryption is an option provided with Cisco WebEx Meeting For more details, click here. Read Zero-Trust security for Webex technical paper for more detail. For more information, see Meeting Capabilities and Meeting Sponsors in Cisco Under Webex Meeting Sites, select the Webex site, and make sure that the Pro 3 Free-End to End Encryption_VOIPonly, Pro-End to End Encryption_VOIPonly, or Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Save. 03-17-2019 The type of reporting varies according to the following conditions: Software patches or workarounds exist to address the vulnerability, or a subsequent public disclosure of code fixes is planned to address high-severity vulnerabilities. SIP video or telephone devices cannot join E2EEv2 meetings, as E2EEv2 is not available in the SIP protocol. End-to-end (E2E) encryption is an option provided with Cisco WebEx Meeting Center. From CUBE to Webex, calls use SIP MTLS for signaling and SRTP for media. There is no single point of failure. Table 1 outlines the typical cipher suites and cipher suites bit length. Note: FedRAMP certified Webex service is only available to U.S. government and education customers. 07:33 PM. Cipher suites and bit lengths, Protecting meeting contents stored in the Webex Cloud. Under Common Settings, select Session Types. Traffic between the zones is controlled by firewalls and Access Control Lists (ACLs). Daily internal and external security scans are conducted across Webex. With this option, the Webex Cloud does not have access to the encryption keys used by meeting participants and cannot decrypt their media streams. We use Secure Hypertext Transfer Protocol (HTTPS) to encrypt data while in transit between your device and our servers, which protects the identities of both senders and receivers. See: Web Conferencing: Unleash the Power of Secure, Real-Time Collaboration. Infrastructure monitoring and management controls: Every component of infrastructure, including network devices, application servers, and databases, is hardened to stringent guidelines. Call routing from CUBE to Webex is via the Internet and does not use a SIP Trunk. Webex site in Control Hub or Site Administration. Table 1. encrypted. 03:00 AM PSIRT uses different mediums to publish information, depending on the severity of the security issue. The combination of tools, processes, and awareness training introduced in all phases of the development lifecycle helps ensure defense in depth. Use the Pro-End to End Encryption_VOIPonly session type to ensure that the audio, video, and shared content in Webex Meetings and Webex Support are end-to-end encrypted. The Webex Product Development team passionately follows this lifecycle in every aspect of product development. SOC2 and ISO-compliant Amazon Web Services (AWS) and Microsoft Azure data centers are also used to deliver additional services in private cloud instances. The Webex cloud can use encryption keys, but only to decrypt data as required The above session types support end-to-end encrypted content share, video, and VoIP audio. Physical security at the data center includes video surveillance for facilities and buildings and enforced two-factor identification for entry. Ultimately, the site administrator and the host can allow an attendee to grab the Webex ball (presenter role) anytime in the course of the meeting. To ensure that these session types are enabled for specific users: Go to Users and select the This is because TCP and TLS are connection orientated and transport protocols designed to reliably deliver correctly ordered data to upper-layer protocols. These files are protected in a similar way to files and messages shared in Webex Spaces. Yes, Webex offers encryption. Cisco IronPort Encryption Appliance (IEA) CSCur27340: Workaround available - consult bug release note. * The default is that our cloud-based KMS generates and distributes encryption keys. The following features are not available for end-to-end encryption session types: This step only applies if you're on a Webex Free plan created before March 18, 2020, or on a Webex Starter, Plus, Business, Pro-End to End Encryption_VOIPonlyWebex Starter, Plus, Business, and Enterprise plans. Cisco InfoSec is also responsible for continuous improvement in Webexs security posture. See All Integrations Secure by The above session types support end-to-end encrypted content share, video, and VoIP audio. Broadworks Standard plus end to end encryption and Broadworks Premium plus end to end encryptionWebex for Cisco BroadWorks At Cisco, security is not an afterthought. To constantly stay abreast of security threats and challenges, Cisco relies on: Cisco Information Security (InfoSec) Cloud team, Cisco Product Security Incident Response Team (PSIRT). Recordings can also be listed, exported and deleted using the Webex Recordings API. With Webex Devices, Webex App users can also use our Proximity feature to pair with and join a meeting on a Webex Room Device. For more details, refer to the help article Collaboration Restrictions for Webex Meetings in Control Hub. WebDownload Cisco . These release notes support the Webex Wireless Phone 840 and 860 software Intrusion Detection Systems (IDSs) are in place, and activities are signed and monitored on a continuous basis. 05-29-2018 C. Messages are encrypted using the AES-128-GCM cipher. Webex. PSIRT may accelerate the publication of a security announcement describing the vulnerability in this case without full availability of patches. Interpreter (In Webex Meetings and Webex Webinars only). It discusses the tools, processes, and engineering that help customers confidently collaborate on Webex. Beyond its own stringent internal procedures, Cisco InfoSec also engages multiple independent third parties to conduct rigorous audits against Cisco internal policies, procedures, and applications. Your company can also configure Education Instructor E2E Encryption_VOIPonly. Users with permission to access to the meeting container can retrieve recordings and transcripts by retrieving the encrypted message containing the files location and file encryption key and then decrypting this message using the meeting container encryption key. Messages are encrypted using the AES-512-GCM cipher. The Webex security model (Figure 1) is built on the same security foundation deeply engraved in Ciscos processes. If they are not mandated, then the host can make choices on how to secure meetings. When a user authenticates through the Webex App, a request is sent from the Webex Identity service to the IdP via the Webex App and a SAML assertion is returned from the IdP to the Webex Identity Service via the Webex App. Additionally, Cisco operates network Point-of-Presence (PoP) locations that facilitate backbone connections, internet peering, global site backup, and caching technologies to enhance performance and availability for end users. For customers using only Cloud Calling components of Webex Cloud Connected PSTN, security is between the Webex App and devices directly to the Webex Cloud as described in the Webex Security section. PSIRT uses the Common Vulnerability Scoring System (CVSS) scale to rank the severity of a disclosed issue. These audits are designed to validate mission-critical security requirements for both commercial and government applications. If the host is running late or cant attend, a cohost can start and manage the meeting. Service continuity and disaster recovery are critical components of security planning. Firewalls protect the network perimeter. WebFor data encryption, the Hybrid Calendar uses the same Webex cloud encryption service that the Webex App app uses. The Webex App and Webex Room Devices use AES-256-GCM to encrypt media; these media encryption keys are exchanged over TLS-secured signaling channels. Find answers to your questions by entering keywords or phrases in the Search bar above. Panelist (in Webex Training and Webex Webinars only). Moderators can control who has access to the space, and delete files and messages. Attendees have no security responsibilities or privileges unless they are assigned the presenter or host role. In addition, environmental controls (e.g., temperature sensors and fire-suppression systems) and service continuity infrastructure (e.g., power backup) help ensure that systems run without interruption. The Webex service allows you to securely store Meeting recordings and transcripts in the Webex Cloud. Using TCP or TLS, the sender will retransmit lost packets until they are acknowledged, and the receiver will buffer the packet stream until the lost packets are recovered. A HIPAA-covered entity would need to consult with its own legal counsel to determine whether Webexs functionality is compliant for its business processes and GDPR ready. Under Webex Meeting Sites, select the Webex site, and make sure that the Pro 3 Free-End to End Encryption_VOIPonly, Pro-End to End Encryption_VOIPonly, or Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Save. types as the default for new users, and then enable the session types for existing users, depending on if you manage your Locate the E2EPro-End to End Encryption_VOIPonly and SC-End to End Encryption_VOIPonly session types, check the Default for New Users check box, and then select Update. Access to systems in this case is allowed by the manager only in accordance with the segregation of duties principle. The Webex group conducts rigorous penetration testing regularly, using internal assessors. The Service is built with privacy in mind and is designed so that it can be used in a manner consistent with global privacy requirements, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Canadas Personal Information Protection and Electronic Documents Act (PIPEDA), Personal Health Information Protection Act (PHIPA), Health Insurance Portability and Accountability Act (HIPAA), and Family Educational Rights and Privacy Act (FERPA). plans. Clear-text meeting content data is presented only in the meeting participants computer memory. The Bring Your Own PSTN (BYoPSTN) solution allows Webex for BroadWorks Service Providers to provision phone numbers that they own for users to use when joining Webex Meetings. No customer has any visibility into another customers IP or CUBE. A. Administrators can also allow users to record meetings on their computers. You must enable video devices for both your Webex site and your users for end-to-end encryption to work. Zero-Trust security does not support the following in meetings: Older Webex devices, such as the SX, DX, and MX Series. Webex supports user authentication with an identity provider (IdP) using Single Sign-On (SSO) based on the Security Assertion Markup Language (SAML) 2.0 protocol. Only Cisco security personnel and authorized visitors accompanied by Cisco personnel can enter the data centers. Under Privileges, make sure that the Pro-End to End Encryption_VOIPonly and the Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Update. And for the most confidential meetings we offer Zero-Trust end-to-end encryption with formally vetted cryptology that includes identity verification. Cisco employees do not access customer data unless access is requested by the customer for support reasons. Zooms $14.99 Pro plan caps out at 100 participants, while Webexs $15 Meet Plan permits up to 200 participants. Calls routed from BroadWorks to CUBE within the partner infrastructure will use SIP TCP for call signaling and RTP for media. Cisco encryption addresses the transport of data, but not the Public awareness of a vulnerability affecting Cisco products may lead to a greater risk for Cisco customers. Webex provides extended security options, advanced privacy features, and built-in compliance Pro 3 Free-End to End Encryption_VOIPonly and Pro 3 Free50-End to End Encryption_VOIPonlyWebex Free plans. Cisco PSIRT is a dedicated global team that manages the inflow, investigation, and reporting of security issues related to Cisco products and services. Call using computer isnt supported in meetings using the Use VoIP Only conference type. These solutions help simplify business processes and improve results for sales, marketing, training, project management, and support teams. devices using SRTP where encryption is performed hop by hop) are not supported. As a cloud-based PSTN audio option, Webex Meetings Audio provides a broad coverage footprint with toll dial-in, toll-free dial-in, and call-me capabilities for local and global connections. Implementing single sign-on for Webex gives you complete control over user and access management to meet your corporate policies. Here are some resources that detail Webex's Businesses, institutions, and government agencies worldwide rely on Webex Meetings solutions. To enable these session types for multiple users, see Batch Import and Export Webex Users in Webex Site Administration. This feature enhances the security of your meeting by terminating the media on your premises. In addition to these specialized controls, every Cisco employee undergoes a background check, signs a Nondisclosure Agreement (NDA), and completes Code of Business Conduct (COBC) training. It is granted only on a need-to-know basis and with only the level of access required to do the job. For detailed information about user synchronization between Active Directory and Webex using Cisco Directory Connector, refer to the Deployment Guide for Cisco Directory Connector. plans. Security. Then, tap Join to join the meeting. Expert architecture and design solutions for private carriers, next-generation metro and long-haul optical networks, ultra low-latency networks, and Internet backbones. Webex uses Zero-Trust End to End Encryption to offer higher levels of security and confidentiality in meetings. This integration provides rich, seamless meeting experience, without requiring third party interop. The administrator can choose the Webex capabilities that are available to all other roles and users. The Cisco security and trust organization provides the process and the necessary tools that give every developer the ability to take a consistent position when facing a security decision. or Enterprise plan. You must enable video devices at both the site and user levels for end-to-end encryption to work. Data is encrypted in transit and at rest. Locate the E2EPro-End to End Encryption_VOIPonly and SC-End to End Encryption_VOIPonly session types, check the Default for New Users check box, and then select Update. This organization is also dedicated to providing our customers with the information they need to mitigate and manage cybersecurity risks. encrypted. Cryptographic controls: As noted earlier, all data to and from the Webex data center to cloud registered Webex Apps and Webex Devices is encrypted, except for PSTN traffic and unencrypted SIP/H323 video devices in a cloudenabled meeting. We will discuss some of these elements in this document. Data center servers are segmented into trust zones, based on infrastructure sensitivity. Webex site in Control Hub or Site Administration. Question #21 Topic 1. Also, administrator should enforce security policies and only allow authorized users to access meetings content. Cisco Webex then re-encrypts the media stream before sending it to other Education Instructor E2E Encryption_VOIPonly. This additional layer of security protects user data in transit from TLS interception attacks, and stored user data from potential bad actors in the Webex cloud. Features provided by Cisco cloud services that require access to decrypted media, including: Saving session data, transcripts, and meeting notes to the cloud (local recording and saving is supported). It is data taken from a product or service and provided to Cisco to help us troubleshoot an issue in connection with a support request. Join an End-to-End Encrypted Meeting as an Attendee, Join an End-to-End Encrypted Meeting as the Host, Webex | Join a Meeting (For Non-Full-Featured Meetings), End-to-end encryption with identity verification for Webex meetings, Small business account management (paid user), Zero-Trust security for Webex technical paper, Join a Webex Meeting with End-to-End Encryption, Schedule a Webex Meeting with end-to-end encryption. B. Webex app supports identity providers that use Security Assertion Markup Language (SAML) 2.0 and Open Authorization (OAuth) 2.0 protocols. After end-to-end encryption session types have been enabled on your Webex site, you must set end-to-end encryption session When you schedule a private meeting, the media always terminates on the Video Mesh nodes inside your corporate network with no cloud cascade. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Customers Also Viewed These Support Documents, Web Conferencing: Unleash the Power of Secure, Real-Time Collaboration. The Webex network is also segmented into separate security zones. Cisco has dedicated departments in place to instill and manage security processes throughout the entire company. This paper describes the security features of Webex Meetings Suite. Worse still from a security standpoint, while other apps encrypted their outgoing data stream before sending it to They are described below. In addition, organization might restrict their users in using certain in-meeting features such as chat, file transfers, annotations, Q&A and polling when joining an external meeting. All systems undergo a thorough security review and acceptance validation prior to production deployment, as well as regular ongoing hardening, security patching, and vulnerability scanning and assessment. Webex for Broadworks customers have an additional option known as BYoPSTN. A security code is provided to allow participants to verify that their connection is secure. Customer data also includes log, configuration, or firmware files, and core dumps. When a meeting is in progress, the meeting host (and co-host) using Webex Apps or Webex Devices are presented with messages to inform them of new users in the lobby, and controls to admit these users to the meeting, or remove them from the meeting/lobby (Figure 3). Customer data does not include administrative data, support data, or telemetry data. Meeting host has complete control over how the meeting is setup and should ensure that only the intended invitees can join. Access control lists on edge routers and firewalls in both the customers and Ciscos data centers secure the circuits. The maximum number of participants in an E2EEv2 meeting is 200. The meeting encryption key is only accessible to the participants in the meeting. Webex uses TLS protocol with version 1.2 or later with high strength cipher suites for signaling. Webex so that it requires passwords and authentication that match your corporate security standards. For more information, refer to this Webex help article on Single Sign-on integration in Control Hub. This platform is part of the complete Webex Suite that serves the calling, messaging, meeting, and contact center workloads needed by the 100+ user market segment. This is true for any conferencing provider that supports SIP, H323, PSTN, recording and other services using SRTP. The following end-to-end encryption session types are available, by request, for your Webex site. In the meeting, you can check whether the meeting is end-to-end encrypted by looking at the shield icon in the header. Product Security Baseline (PSB) requirements that products must comply with, Threat-builder tools used during threat modeling, Validated or certified libraries that developers can use instead of writing their own security code, Security vulnerability testing tools (for static and dynamic analysis) used after development to test against security defects, Software tracking that monitors Cisco and third-party libraries and notifies the product teams when a vulnerability is identified, Organizational structure that instills security in Cisco processes. Cloud Connected PSTN delivers security via SIP digest authentication and TLS/SRTP for the Local Gateway (customer premises) entry point between the customer SBC and the Webex Edge if a local customer gateway is deployed. Webex application behavior is built from the ground up around five roles, each of which is granted different privileges. The design of Cisco data centers with global site backups and high-availability help enable the geographic failover of Webex services. Webex Security and Strong Encryption Security built from the ground up Cisco Webex gives SC-End to End Encryption_VOIPonlyEnterprise plans. Free and safe download. Locate the session types available for your plan, check the Default for New Users check box, and then select Update. Under Privileges, make sure that the Pro-End to End Encryption_VOIPonly and the Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Update. From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites. Under Common Settings, select Session Types. View the BYoPSTN Solution Guide for more information. The Webex Suite offers two types of end-to-end (E2E) encryption: Webex End to End Encryption - security for messaging and user-generated content, Zero-Trust End to End Encryption - security for meetings (the main content of this article). Zero Trust Security based end-to-end encryption for Webex Meetings. The SC-End to End Encryption_VOIPonly session type is only available for Enterprise plans. Users in the meeting lobby are grouped and managed in three categories (Figure 2): 1. The Other examples of administrative data may include meeting title, meeting time, and other attributes of the meetings hosted on Webex. If your organization has Video Mesh on your network, your administrator can enable private meetings by contacting your account representative. Unlike SSL encryption that is terminated at Cisco WebEx Cloud side, E2E encryption encrypts all meeting contents within the Cisco WebEx Cloud infrastructure. WebCisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. Pro 3 Free-End to End Encryption_VOIPonly and Pro 3 Free50-End to End Encryption_VOIPonlyWebex Free plans. Led by the chief security officer for cloud, this team is responsible for delivering a safe Webex environment to our customers. Protect your users Get zero-trust security with end-to-end encryption. Cisco interconnects with authorized PSTN providers to enable Webex customers to have economical and reliable PSTN in the cloud without the need for any premises-based gateway. Platform security encompasses the security of the network, systems, and the overall Webex data center. Download the latest version of the top software, games, programs and apps in 2022. Administrators can define a retention period for stored meeting content in Control Hub, once the retention period has been reached, stored content will be deleted from the Webex Cloud. If teamwork is sensitive, you can moderate the space. As part of the engagement, a third party performs the following security evaluations: Identifying critical application and service vulnerabilities and proposing solutions, Recommending general areas for architectural improvement, Identifying coding errors and providing guidance on coding practice improvements. As needed, Cisco InfoSec can provide a letter of attestation from these vendors. The granular settings for Webex Meetings can be used to manage the behavior of users and system before, during, and after meetings. Additionally, vulnerability scanning and assessments are performed continuously. Webex Meetings helps enable global employees and virtual teams to collaborate in real time as though they were working in the same room. Storage, access and deletion of meeting recordings and transcripts. The Webex organization consistently follows the foundational elements to securely develop, operate, and monitor Webex services. In-depth strategy and insight into critical interconnection ecosystems, datacenter connectivity, product optimization, fiber route development, and more. A presenter can share presentations, specific applications, or an entire desktop. Access Control Lists (ACLs) segregate the different security zones. Optionally, you can customize the session type to add or remove functionality that works with end-to-end encryption. We collect, use, and process customer information only in accordance with the Cisco Privacy Statement and Cisco Privacy Datasheet for Webex Meetings. SC-End to End Encryption_VOIPonlyEnterprise plans. Webex is a software-as-a-service (SaaS) solution delivered through the Webex Cloud, a highly secure service-delivery platform with industry-leading performance, integration, flexibility, scalability, and availability. Cloud Connected Audio (CCA) connectivity is established through point-to-point private connections to Webex. When a participant using the desktop app shares a media file, attendees cant see it using the web app. The SC-End to End Encryption_VOIPonly session type will be the only session type available for support sessions. This method encrypts all meeting content, end-to-end, between meeting participants using the Advanced Encryption Standard (AES) with a 256-bit key randomly generated on the Hosts computer and distributed to Attendees with a public-key-based mechanism. Learn more. With end-to-end encryption, all meeting data (voice, video, chat, etc.) Webex Cloud Connected PSTN (CCP) is a cloud service that offers enterprise-grade calling features delivered from Webex. Information generated by instrumentation and logging systems created through the use and operation of the product or service. For audio, video, and screen sharing, we encrypt shared content using the Secure Real-Time Transport Protocol (SRTP). Webex Video Integration with Microsoft Teams (VIMT) enables calling into Microsoft Teams meetings from Cisco and SIP-capable video devices registered either in the cloud or on-premises. Cisco Webex is ISO certified which allows Webex applications to integrate with Go to User Management > Edit User, and click the name of the user. This includes all data (including text, audio, video, image files, and recordings) that is either provided to Cisco by a customer in connection with the customers use of Cisco products or services, or developed by Cisco at the specific request of a customer pursuant to a statement of work or contract. Then metadata have to be exchanged between the IdP and Webex. Webex meeting sessions use switching equipment located in multiple data centers around the world. You can also manage who can access or view content in a space. You have an option with Webex Hybrid Data Security (HDS) to manage your own, on-premises version of the key management system. This setting is off by default. PSIRT does not provide vulnerability details that could enable someone to craft an exploit. Use the Pro-End to End Encryption_VOIPonly session type to ensure that the audio, video, and shared content in Webex Meetings and Webex Support are end-to-end encrypted. Encrypted media can be transported over UDP, TCP, or TLS. Locate the session types available for your plan, check the Default for New Users check box, and then select Update. When using a device registered to Unified CM and connecting to Webex through Expressway, the SIP signaling between Expressway-E and Webex could be unencrypted (TCP) or encrypted (TLS or MTLS). We connect everything more securely to make anything possible. Zero-Trust Security from Webex provides end-to-end encryption and strong identity verification in your scheduled and personal room meetings. Cisco also uses third-party vendors to perform ongoing, in-depth, code-assisted penetration tests and service assessments. The other video endpoint integration is with Webex web-engine capable devices which can join B2B Microsoft meetings. Moved Cisco WebEx Meetings Server (CWMS), Cisco GSS 4492R Global Site Selector, Cisco Wide Area Application Services (WAAS), Cisco FireSIGHT The Webex Identity Service creates an agreement with the IdP, allowing the Webex App to authenticate with the IdP. types as the default for new users, and then enable the session types for existing users, depending on if you manage your This requires configuring an external certificate on your personal device. Again, PSIRT may alert customers, even without full availability of patches. Webex App encrypts all user-generated content (like messages, files, and whiteboards) before transmitting it over TLS. Administrative data may also include the meeting title, time, and other attributes of the meetings conducted on Webex by employees or representatives of a customer. After a session is established over TLS, all media streams (audio VoIP, video, screen share, and document share) are encrypted[3]. If you select one of the Public Switched Telephone Network (PSTN) session types, such as Pro-End to End Encryption, Pro-Dsh-End More detailed information about the certificate provider is available by tapping a participants name and selecting Show Certificate. Webex services support TLS version 1.2 and later. Unverified users Unauthenticated Guest users, whose identityis not verified. For more information on Webex Video Integration with Microsoft Teams (VIMT), refer to this article. (For more details, see the Webex App Security Paper.) For more information, visit Webex CCA. It works on virtually any device, with these top benefits for mobile app users: Streamline Webex with employee directories. Also, host should follow the organizations security policies for scheduling the meetings. Cloud Connected PSTN providers have designed a set of all-inclusive service packages to connect our Webex users to the world with quality and security. Although every person in Webex group is responsible for security, following are the main roles: Vice president and general manager, Cisco Cloud Collaboration Applications, Vice president, engineering, Cisco Cloud Collaboration Applications, Vice president, product management, Cisco Cloud Collaboration Applications. Webex app uses advanced cryptographic algorithms to safeguard content you share and send. Signed-in (authenticated) users in your organization, 2. Cisco data centers are used for the majority of Webex Cloud services. The media path for video integration calls are handled by specialized media clusters in the Webex Cloud. SSO lets users use a single, common set of credentials for the Webex App and other applications in your organization. From a security standpoint, the presenter can grant and revoke remote control over the shared applications and desktop to individual attendees. Tip: You can also lock a meeting from the menu options in the Webex desktop app. Click the Meeting option on the top of the Webex Meeting window. Then, select Lock Meeting from the available options. You can verify that the meeting has been locked, by the key icon on the top right of the Webex meeting window. Additionally, a site can be configured to require numeric passcode (audio PIN) for joining meetings using a video device. Our end-to-end encryption uses Advanced Encryption Standard (AES) 128, The following end-to-end encryption session types are available, by request, for your Webex site. generated by Webex App and Webex Devices is encrypted using the locally derived meeting encryption key, and this data cannot be deciphered by the Webex service. All data collected in the Webex Cloud is protected by several layers of robust security technologies and processes. Cisco can provide information regarding the functionality, technology, and security of Webex. Cohosts can help to improve meeting productivity. Webex Meetings lobby controls and verified identity. The solution lets Partners leverage their own PSTN networks and make use of existing relationships with PSTN providers, rather than using Cisco-provided numbers. These files are individually encrypted and stored in your region. Recordings and transcripts stored in the Webex Cloud can be: Password protected (passwords are stored using SHA-2 (one-way hashing algorithm) and salts), Managed by the content owner from their Webex page/Webex App. Encrypted SIP signaling with MTLS is preferred as the certificates exchanged between the Webex Cloud and Expressway-E can be validated before proceeding with the connection. SIP and H323 devices that support media encryption with SRTP can use AES-256-GCM, AES-128-GCM, or AES-CM-128-HMAC-SHA1 (AES-256-GCM is the Webex preferred media encryption cipher). Typically, these settings can be applied at the site level to allow meetings to behave differently and be aligned with the required use cases for all users. Cisco PSTN provides the broadest global Public Switched Telephone Network (PSTN) dial-in and call-me services to attendees in Webex Meetings, Webinars, and Trainings. Employee access to these systems is also regularly reviewed for compliance. Go to User Management > Edit User, and click the name of the user. D. Messages are encrypted ONLY if they include data Pro-End to End Encryption_VOIPonlyWebex Starter, Plus, Business, and Enterprise plans. WebCustom View Settings. However, for businesses requiring a higher level of security, Webex also provides end-to-end encryption for Meetings. From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites. For media streams over TCP or TLS, this behavior manifests itself as increased latency/jitter, which in turn affects the media quality experienced by the calls participants. The reference architecture provides an end-to-end design for the BYoPSTN option. Audio options available with Webex products promote efficient discussions among participants by providing a fully integrated experience. Employees with such access are required to take annual International Organization for Standardization (ISO) 27001 Information Security Awareness training. In the participants list, you can see information about the authentication status of each participant: verified or unverified. The connection between your Webex desktop app and the Webex server is secure, but the meeting is not end-to-end encrypted. Enable End-to-End Encryption Using End-to-End Encryption Session Types, Now that you've enabled end-to-end encryption session types for your users, let them know that they have to sign in to their When users schedule their meetings, only the session types you've enabled will be available. Below are examples of controls placed in different layers of Webex operations to protect customer data: Physical access control: Physical access is controlled through biometrics, badges, and video surveillance. Both of these provide an extra layer of encryption that safeguards data from interception attacks, but they differ in the levels of confidentiality that they offer. InfoSec achieves this by defining and enforcing security processes and tools for all functions involved in the delivery of Webex into our customers hands. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Your message has not been sent. To ensure that these session types are enabled for specific users: In the panel that opens on the right, in the Services section, select Meeting. With this integration, the signaling and media are sent over WebRTC streams. For more information, To make these session types mandatory, uncheck the check boxes for all other session types. To enable these session types for multiple users, see Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub. For WebEx meetings on PCs and mobile devices, data is transported from the client to the Cisco WebEx Cloud using TLS 1.0, TLS 1.1, or TLS 1.2. Users can also join a Microsoft Teams meeting from a Webex device. Webex takes customer data protection seriously. Network access control: The Webex network perimeter is protected by firewalls. With MLS the meeting encryption key is generated by each participants Webex App/device using a combination of the shared public key of every participant, and the participants private key (never shared). TLS version 1.2 cipher suites are listed below in preference order for secured communication. This restricts meeting participants to those using the Webex App or cloud registered Webex Devices only, and excludes services such as network based recording, speech recognition, etc. We require all the calls involving webex (to-fro, flow-through and multi-participant) to be encrypted, how do we achieve this, currently we are running cucm 11.5 on which we can enable TLS, the expressway in our set up has been set up to TLS auto, how do we achieve encryption at the other end, another question is when its done, how will unencrypted calls be treated , (Dropped, or an option given to continue them as is). Webex site and go to, Small business account management (paid user), Pro 3 Free-End to End Encryption_VOIPonly, Webex Support SC-End to End Encryption_VOIPonly, Allow Video Systems to Join Meetings and Events on Your Webex Site, Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub, Batch Import and Export Webex Users in Webex Site Administration. Which statement about Webex Teams message encryption is valid? Servers are hardened using the Security Technical Implementation Guidelines (STIGs) published by the National Institute of Standards and Technology (NIST). Ciscos production network is a highly trusted network: only very few people with high trust levels have access to the network. As such, key management is provided either by the cloud Key Management Server (KMS), or, if you choose to deploy Hybrid Data Security, by your own on-premises KMS. Our end-to-end encryption uses Advanced Encryption Standard (AES) 128, AES256, Secure Hash Algorithm (SHA) 1, SHA256, and RSA. While scheduling, or during a meeting, the host can assign cohosts, who are provided privileges similar to those of the host. Access to the data center requires approvals and is managed through an electronic ticketing system. Signed-in (authenticated) users outside of your organization, 3. It also provides a holistic approach to product resiliency. Learn more about how Cisco is using Inclusive Language. Also, if any spaces include people from outside your company, you'll see some areas in those spaces highlighted, like the border, background, the icon in the message area, and their email addresses. 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