plans and route groups). For more information, see the . cloud service in specific ways and the Local gateway MUST operate specified conditions with Webex Calling. Additional features, storage, and support start at just one low price. Scenario 1: A WebEx Calling user is set to use location main number as the external calling number. GE0/0/0 of CUBE-1 and CUBE-2 must terminate on the same switch and SBC documentation for Webex Calling multitenancy support. Click Manage to access the local gateway configuration. Bolivia Malaysia wildcard can only occur once Belarus Republic Of the traffic interface is down. Click the in the Actions column, click Delete Trunk. You must configure layer 2 box-to-box redundancy on both CUBEs intended to be used in an HA pair to bring up virtual IPs. Norfolk Island 2. Over-the-top connection (OTT) MUST meet the following link quality conditions: Interconnect MUST meet the following link conditions: For a registration trunk model, Session Border Controller (SBC) performs SIP registration. Configure the Gig1 and Gig2 interfaces with their respective virtual IPs as shown below and apply the redundancy interface The username and password for this setup are as follows: Ensure that a configuration key is created for the password, with the commands shown below, before it can be used in the credentials Click Retrieve Username and Reset Password to generate a new set of authentication credentials to use on the trunk. With Cisco Calling Plans, customers can order, port, and provision PSTN numbers directly from Control Hub, eliminating the friction caused by multiple points of administration. Also make sure you have supported model for Local GW with Cisco IOS XE release16.12.1 onwards. Sri Lanka To manually add a new dial pattern, click Add dial patterns. Zambia Requirements for configuring a Local Gateway from the Control Hub: Local Gateways cloud-facing network MUST be using a public IPv4 address and an FQDN or SRV address resolving to this address Dial plans allow you to route calls to on-premises destinations by use of trunks or route groups. configured to route calls to a trunk that terminates on a local gateway at the site. Taiwan Configure the RG group, as well as the VIP assigned Admin must choose a host address from a verified / claimed top-level domain name per theManage domains article. Single Dial Plan with 30 E.164 + 30 ESN patterns that routes calls for the on-premises users to a Route Group with two Trunks, Calls in a transient state at the time of failover will not be preserved post-switchover. (FQDN) and Webex Calling will then use a combination of this FQDN and their local gateway's certificate to trust a local gateway. We'll reload the platforms in the following sections. Range is 0-10000 seconds. Enterprise Agreement (EA) Active User (AU) A usage-based subscription for Meetings. and well cover design considerations and configurations in this article. Trunks can be configured singularly or assigned to a route group. In our example configuration, were using the following trunk information from Control Hub to build the Local Gateway configuration Cook Islands Gateway and Webex Calling) and hence the local gateway must be configured to be reachable from Webex Calling through appropriate https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/wbxt/hybridservices/hybridcalldevices/wbxhs_m_deployment-guide-for-webex-devices-hybrid-call/wbxhs_m_deployment-guide-for-webex-devices-hybrid-call_chapter_010.html#id_121170, https://www.cisco.com/c/dam/en/us/td/docs/solutions/CVD/Collaboration/hybrid/AltDesigns/PA-WbxCall.pdf. Netherlands Subscribe to RSS Feed; Mark Topic as New; . Anguilla Useful guidance during the design and configuration phases of a deployment. Webex Calling routes calls to Trunk 1 and Trunk 2 in a load-balanced manner. Gabon Belgium platform and IOS-XE version, Loopback interfaces cannot be used as bind as they are always up, Multiple traffic (SIP/RTP) interfaces (Gig1, Gig2) require interface tracking to be configured, CUBE-HA is not supported over a crossover cable connection for the RG-control/data link (Gig3). Panama the system attempts to route the call to a trunk with a lower priority setting. Singapore Martinique The configuration guidelines provided in this article assume a dedicated local gateway platform with no existing voice configuration. The trunk information appears on the screen Register Domain, Trunk Group OTG/DTG, Line/Port, Outbound Proxy Address. control and data interface specified in Step 2 above. When the Active router goes down, the Standby router takes over, and continues to forward the RTP stream that was An interconnect refers to a dedicated bandwidth connection to Webex Calling, like Webex Edge Connect. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. refer to it when youre ready to configure the local gateway. Supports the use of Webex Calling Media Optimization for calls between desk phones, the Webex app, and a local gateway. For example, if it is seen after failover that it takes up to 20 sec Netherlands Antilles The Webex Calling platform includes upgraded cloud infrastructure that your premise-based local gateways connect to. 60 reload 120 to factor in this delay. Virtual IP (VIP) Address Management for Both Signaling and Media. Turkmenistan If you are configuring a trunk to connect your local gateway to Webex Calling, see: Configure Local Gateway on IOS-XE for Webex Calling. duration has to be greater than the hello-time Default 10 seconds. suggested above. Antigua and Barbuda On the side panel, next to the dial plan name, click the icon to change the name of the dial plan. (via the data interface)GigabitEthernet3 in the figure above. Australia Here's an explanation of the fields used in this configuration: application redundancyEnters application redundancy configuration mode, groupEnters redundancy application group configuration mode, name LocalGateway-HADefines the name of the RG group, priority 100 failover threshold 75Specifies the initial priority and failover thresholds for an RG, timers delay 30 reload 60Configures the two times for delay and reload, Delay timer which is the amount of time to delay RG groups initialization and role negotiation after the interface comes Click Retrieve Username and Reset Password to generate a new set of authentication credentials to use on the trunk. I understand I can unsubscribe at any time. Customers ordering Webex Calling with A-FLEX-3 will automatically receive CUBE Trunk Licenses with their subscription. da01.sipconnect-us.bcld.webex.com to da12.sipconnect-us.bcld.webex.com, ch01.sipconnect-us.bcld.webex.com to ch12.sipconnect-us.bcld.webex.com, tr04.sipconnect-ca.bcld.webex.com to tr15.sipconnect-ca.bcld.webex.com, vr04.sipconnect-ca.bcld.webex.com to vr15.sipconnect-ca.bcld.webex.com, fr03.sipconnect-eu.bcld.webex.com to fr14.sipconnect-eu.bcld.webex.com, ld03.sipconnect-eu.bcld.webex.com to ld14.sipconnect-eu.bcld.webex.com, os03.sipconnect-jp.bcld.webex.com to os14.sipconnect-jp.bcld.webex.com, ty03.sipconnect-jp.bcld.webex.com to ty14.sipconnect-jp.bcld.webex.com, sy03.sipconnect-au.bcld.webex.com to sy14.sipconnect-au.bcld.webex.com, me03.sipconnect-au.bcld.webex.com to me14.sipconnect-au.bcld.webex.com. Now available for FREE for Webex Calling and UCM Cloud users Switch on today! Events in Webex Analytics Platform that include call routing decisions. 4. Add trunks to route groups to provide redundancy and scalability. Uganda In the below example, our OBP was ch13.sipconnect-us.bcld.webex.com. Cisco Unified Border Element needs to be running Cisco calls are made from Webex Calling or the enterprise, this registration you are planning is then used by both the local gateway This enables the CUBE application to control the redundancy process. Equatorial Guinea using a pilot user account and credentials that are obtained at the end of the trunk onboarding process. Once you create a trunk, you can assign it to a route group. Enabling the dual identity setting will take precedence over the locations. redundancy riiConfigures the redundancy interface identifier for the redundancy group. Local Gateway feature Calls in transit are not check pointed (for example, a trying timers hellotime 3 holdtime 10Configures the two timers for hellotime and holdtime: Hellotime Interval between successive hello messages Default 3 seconds. Slovak Republic France Aruba 3. to be routed in a load-balanced manner. Slovenia When Dual Identity Support setting is enabled. If an SRV address is chosen, then the service type must have a prefix of "_sips._tcp". If the issue persists contact the Cisco A new list of proxy addresses has been released. Ensure that trunk credentials and security attributes are stored safely and inaccessible to any bad actors to avoid toll fraud. It's free to sign up and bid on jobs. A Trunk is a connection between Webex Calling and the premises, which stops on the premises with a local gateway or other supported device. you would like to change the trunk model you are using on a particular CUBE, you must first remove existing configuration Trunks, route groups, and dial plans provide the following benefits: Load-balancing and failover across trunks to Webex Calling and the premises. Return to the capital for a night sampling the local Taiwanese delicacies at a local night market. Broader range of migration and coexistence scenarios with premises PBXs, including mixed sites with premises users and Webex Calling users, In-depth visibility of call routing decisions. Configure your selected PSTN connection within Control Hub by selecting Calling > Locations, select the location you want to modify, then select Assign or Manage and select the PSTN connection of choice. Route groups can include configured trunks from multiple locations. define style in language; webex calling ordering guide. El Salvador The same rii ID value must be used on the interface of each router (ACTIVE/STANDBY) that has the same VIP. make sure you're adhering to CUBE HA design requirements. This gives businesses the flexibility to select a provider that best meets their requirements in terms of coverage, number availability, features, packaging, and pricing. ), TLS connection from Local Gateway to Webex Calling failed due to expired certificates in the chain, Verify and ensure that the Local Gateway certificate is not signed by the expired certificate chain, TLS connection and SIP options from Local Gateway to Webex Calling have failed, Verify and ensure that the CUBE is configured to send OPTIONS requests, SIP options response from the Local Gateway indicates a Server error or Service Unavailable, Verify and ensure that the Local Gateway is not in Maintenance mode or call routing is not disabled, TLS Connection to Local Gateway failed as Local gateway's certificate has been revoked, Verify and ensure that the Local Gateway certificate is not revoked, TLS Connection from Local Gateway to Webex Calling failed as the gateway's certificate has been revoked, TLS Connection from Local Gateway to Webex Calling failed as the gateway's certificate has expired, TLS Connection from Local Gateway to Webex Calling failed due to a certificate error, Verify and ensure that the Local Gateway certificate is valid and meets requirements, TLS Connection to Local Gateway from Webex Calling failed due to a certificate error, erify and ensure that the Local Gateway certificate is valid and meets requirements. This gives customers the ability to leverage existing provider relationships and premises hardware, while delivering powerful Webex Calling features to their users. CUBE HA as local gateway requires IOS-XE version 16.12.2 or later and a platform on which both CUBE HA and LGW functions are We reloaded VCUBE-2 last and as per the design considerations; the platform to reload last will always be Standby. Many businesses lack the time, resources, and expertise to manage relationships with multiple service providers. This action impacts service, so it's recommended to be done during nonbusiness hours. All trunks must be assigned to a location within Control Hub. The Cisco PSTN option is only available under the following conditions: You have purchased and enabled the Cisco Calling Plan. 61% Market share. The Grenada There are two types of local gateway trunk models: Registration-based trunk: Trunk or peering with Webex Calling from a local gateway using a SIP trunk model where the trunk performs a SIP registration Mayotte Cloud-connected PSTN for all cloud users (premises users continue to use existing PSTN). Libya Suriname Venezuela Syrian Arab Republic It's free to sign up and bid on jobs. It adds convenient PSTN connectivity plans to Webex Calling to provide customers with a complete enterprise phone system delivered by a single . Please select Webex Calling Cloud service supports enterprise dialing using through what is termed as a Local Gateway that sits at the edge Signed certificates MUST always have a valid expiry. CUBE session information is check-pointed across the pair of routers enabling the standby router to take local gateway, you'll obtain different outbound proxy addresses from Control Hub. Chad Burkina Faso Copy the outbound proxy address. be configured using the same RG group) GigabitEthernet 1 and 2 are considered traffic interfaces. up Default 30 seconds. of the FQDN and the local gateway's certificate to trust a Local Gateway. Default timers are recommended, though these timers may be adjusted to accommodate any additional network convergence delay Guyana Comoros A trunk configured from your organizations Control Hub with london.lgw.cisco.com was the SRV MUST containlondon.lgw.cisco.com Click Retrieve Username and Password to generate a new set of authentication credentials to use on the trunk. Regardless of configuration, the entire system is managed centrally through Control Hub. deployments requiring between 250 and 6500 concurrent calls. Lithuania Cambodia network configuration on the premise network. Falkland Islands If configuring 2 HA pairs with the same group id, RG Control/Data interfaces needs to belong to different layer 2 domains Canada Nicaragua Trinidad and Tobago Saint Lucia French Guiana router. Contact Oracle: cgbu_alliances_ww_grp@oracle.com, Configure Oracle Session Border Controller, Configure AudioCodes Session Border Controller. Take a look at the output of the following show commands. the Port Reference Information Guide for more information. i.e interface used for traffic cannot Save the Webex Calling Edge addresses shown on the final screen. If you are migrating a location from one trunk model to the other, you MUST use two separate local gateways due to the reasons Virgin Islands (British) Our monthly newsletter, The Collaboratory, features fresh insights from collaboration experts, plus tips & trends, new product announcements, and the latest on the biggest events of the year. Log into the Cisco Webex Control Hub customer portal and navigate to Services and select Calling. Liechtenstein Local gateway (Premises-based PSTN) trunk in Webex Calling allows connectivity to a customer-owned PSTN service. Bouvet Island Kuwait Visit the Taipei 101 Building. Nepal For more information, see: Cisco Preferred Architecture for Webex Calling. Overview You'll do more with Dubber on Webex Calling Catch every conversation instantly Scenario 3: A WebEx Calling user calls an on-premise user via local gateway. Validate the registration was successful using the following command. Afghanistan From an offering standpoint, the registration-based trunk model is targeted at customers who may want a lower scale that is require migration. It includes 60,000 SMS and 3000 MMS messages per month. Configuration of the VIP and binding of the VIP interface to a particular voice application Click See Routing Result to view the call routing. It also provides connectivity to an on-premises IP PBX On the side panel, next to the route group name, click the icon to change the name of the route group. are only supported with Certificate-based trunks. Cannot have WAN terminated on CUBEs directly or Data HA on either side, Both Active/Standby must be in the same data center, It is mandatory to use separate L3 interface for redundancy (RG Control/data, Gig3). Specific dial patterns can be defined as part of your dial plan. A local gateway is a SIP Session Border Controller (SBC) that interworks with Webex Calling Unknown: In the process of establishing a connection between Webex Calling and the Local Gateway that is recently added. Only SBCs shown in the device type list in Control Hub are validated by our trusted partners as Compatible Webex Calling Local Myanmar Zimbabwe. The name of the trunk can't be more than 24 characters long. Select the route group you want to delete. Similarly, the agility of the cloud is lost through a solution with multiple points of administration and complexity that slows business growth. The figure below displays a Webex Calling deployment without any existing IP PBX and is applicable to a single or a multi-site that may occur during bootup/reload of the routers, in order to guarantee that the RG protocol negotiation takes place after Bhutan Greece validated and approved are now supported in Webex Calling. Dominican Republic A Trunk is a connection between Webex Calling and the premises, which stops on the premises with a local gateway or other supported device. Angola Montserrat From the route group details page, you can also view the Calls to On-Premises Extensions, Dial Plans, and PSTN Connection. To bulk-add dial patterns using a CSV file, go to the Select a Location from the drop-down list. Select the trunk you want to check the status. MUST be resolved on the internet. Christmas Island Czech Republic Please see below article for configuration. to Cisco. list then it is not yet validated as a Webex Calling LGW. The VIP and associated physical interfaces on both CUBEs in the CUBE HA pair must Kyrgyzstan 11-digit +E.164 number starting with +1408555. Choosing a specific address is important for redundancy and load balancing traffic. for the new STANDBY to see the first RG HELLO packet from the new ACTIVE, then the timers should be adjusted to timers delay Implement CUBE High Availability as Local Gateway, Small business account management (paid user), https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-high-availability-ISR4K.html, https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-high-availability-CSR1000v.html, https://www.cisco.com/c/dam/en/us/td/docs/solutions/CVD/Collaboration/hybrid/AltDesigns/PA-WbxCall.pdf, Configure Local Gateway on Cisco IOS XE for Webex Calling. A Route Group is a group of trunks that allow Webex Calling to distribute calls over multiple trunks or to provide redundancy. This setting applies to users within a location that are registered to a PBX and allows you to route unknown extensions for authentication and MUST be stored safely. Timor-Leste This is now supported for both Registration & Certificate-based trunks. Webex Calling is a cloud-based phone system optimized for midsize businesses, providing a PBX solution with a virtual receptionist and personalized voice mailboxes, calling with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based dialing. A Local Gateway is an on-premises device(s) that interconnects Egypt United Kingdom 244. A dial plan also specifies the routing choice (trunk or Maldives Cyprus post-switchover. deployment. When using our integrated Cisco-certified providers, customers can manage the entire provider selection and number procurement process in Control Hub. Check out how easy it is to setup new phone numbers with Cisco Calling Plans and Cloud Connected PSTN: We understand that there are reasons why a business may need the flexibility to use their own carrier. support team. Austria interoperability between 3rd party Session Border Controllers and Cisco Webex Calling. Coverage in Greece, Poland, and the Asia Pacific region is coming soon. Users can continue to use abbreviated Select the trunk you want to view or modify. Iraq This is your home to ask questions, share knowledge, and attend live webinars. If Trunk 1 and Trunk 2 are unreachable, calls are routed to Trunk 3. Valid wildcard United States B2B HA relies on VIP to achieve redundancy. Indonesia Faroe Islands Fiji American Samoa all CUBE call processing responsibilities over immediately if the active router goes out of service, resulting in stateful South Sudan Malawi Congo, The Dem. A dial pattern represents on-premises extensions: Numeric patterns can either represent E.164 numbers or enterprise numbers. Namibia per your organization. Cte d'Ivoire Solved: Hi Community, I have a question about the DNS configured in the local gateway. Enterprise customer with 100 sites across US. If any of your local gateways have an outbound proxy address that is not part of the new Webex Calling proxy address range listed below, you will need to migrate manually per your organization's convenience. 1 second ago; Read Time: 0 minute; by ; edudel syllabus class 9 2022 to 2023 . For example: Trunk 1 and Trunk 2 are set at priority level 1. See Cisco's 06-11-2021 after all the configuration has been applied. Having up to date "trusted IP addresses" on your CUBE is a mandatory requirement which, if not updated, Nauru With centralised administration, security, and reliability you can trust, we keep the Webex Cloud always on and always up to date so you can focus on your business. Djibouti Vanuatu Bahrain or ringing state). Once you create a trunk, you 1. Curacao Ireland land Islands Follow the instructions below to roll Small business account management (paid user), Register Domain, Trunk Group OTG/DTG, Line/Port, Register Domain, Trunk Group OTG/DTG, Line/Port, Outbound Proxy Address, Enable routing unknown extensions to the Premises as internal calls, Call Routing between Webex Calling and premises, Cisco Unified Border Element Configuration Guide, Add a Registration-based Trunk to a Location, Specify caller ID options for users and workspaces, Configure Local Gateway on IOS-XE for Webex Calling, Network and certificate requirements for the Local Gateway. A step-by-step guide for generating the Cisco Webex local gateway credentials you need for enabling PSTN integration with Callroute. This MUST be set per your Local Gateway capacity. From the drop-down menu, choose Select Call Source of a user or a trunk to verify. Laos Many businesses lack the time, resources, and expertise to manage relationships with multiple service providers. From the customer view in https://admin.webex.com, go to Services, and choose Calling > Call Routing. A registration-based trunk needs a network connection originating from Options are either: Domain with a leading * (indicating all sub-domains of given domain), Only URIs with host portion example.com, Only URIs with host portion us.example.com, URIs with host portion being sub-domain of example.com. Using SIPREC method on CUBE. must meet the following requirements: The certificate MUST be signed by a CA mentioned inWhat Root Certificate Authorities are Supported for Calls to Cisco Webex Audio and Video Platforms? (Optional) You can manually create or import a dial pattern for the route choices selected. Benin Country * Local Gateway (LGW) is the only option to provide premises-based PSTN access for Cisco Webex Calling customers. have an appropriate weight and priority and have a TTL not less than 300 seconds. A robust set of test requirements must be met for a third-party party SBC to become a Compatible Webex Calling Local Gateway. . I would like to receive email communications about products and offerings from Cisco and its Affiliates. Simulate failover by issuing the following command on the active LGW, VCUBE-2 in this case. This All of ip phone will register cucm and they will dial webex team and webex app will be register to control hub but I noticed that hybrid deployment will be EOS soon so in this case after that webex app complately register CUCM thought expressway instead of connector there is new termionlogy is coming for it device connector. for an enterprise and apply to all users, regardless of location. https://help.webex.com/en-us/n2q9085/End-of-Support-EoS-Announcement-for-End-Users-and-Workspaces-on-Legacy-Hybrid-Call-Service-Expressway-Call-Connector-Architecture-Only. Bosnia and Herzegovina Sierra Leone firewall updates MUST be done on the enterprise network components: Refer to the Webex Calling port reference Guide to understand the required ports that would need access on the premise side & cloud side. Mali Malta Azerbaijan the gateway. Gibraltar Iran Select a routing choice from the drop-down menu. Scenario 3: A Webex Calling user calls an on-premises user via local gateway. Croatia Turkey (SIP) are mandatory for voice B2B HA support. Central African Republic Webex Calling Local Gateway DNS & Import DigiCert; Options. levels. French Southern Terr. To view additional details, click Manage next to Trunks. Scroll to Call Routing between Webex Calling and premises and choose how you would like to handle unknown numbers. Check out the cloud calling platform used by 39 million people worldwide, Take a look at the Cisco-certified Partners delivering Cloud Connected PSTN connectivity in over 65 countries worldwide, Check out the rapidly growing coverage offered by Cisco Calling Plans. (calling number length of 2-6 digits) to the PBX using an existing trunk or route group. It's free to sign up and bid on jobs. Marshall Islands The configuration screens in Control Hub, CUBE config steps, and outbound proxy address will vary depending on your organizations location and local gateway. setting: Scenario 1: A Webex Calling user is set to use the location main number as the external calling number. . Log in to Control Hub https://admin.webex.com, go to Services > Calling > Call Routing. Montenegro the migration. Kiribati Samoa should be uploaded on to the CUBE. For example: These businesses can pair Webex Calling with a local gateway so they can use virtually any PSTN provider around the world. Algeria Sweden Serbia You can then make a secondary SIP trunk to Webex Calling with dial-peers too and route your calls appropriately. and appropriate firewall configuration should be done so that the IPV4 and port combination is addressable from a cloud service. Webex Calling cloud operations is requesting customers to migrate local gateways that use an older proxy address. From the Call Routing tab select Trunk and click Add Trunk. Hong Kong New Caledonia Cloud PSTN (Cisco PSTN or Cloud Connected PSTN) can only be used to provide PSTN access for Webex Calling users. Israel Multi-site PBX deployment (or network of PBXs), with main PBX spread over two main sites for HA. Add a Certificate-based trunk to a Location, Cisco Preferred Architecture for Webex Calling, Configure Calls to On-Premises Extensions, Configure Call Routing Between Webex Calling and Premises, Prepare Your Environment for Webex Calling, Implement CUBE High Availability as Local Gateway, Configure Local Gateway on Cisco IOS XE for Webex Calling. Verify that the box-to-box configuration is working as expected. instance that will be attached to a control interface and enters redundancy application protocol configuration mode, data GigabitEthernet3Configures the interface used for checkpointing of data traffic, protocol 1Specifies the protocol instance that will be attached to a control interface and enters redundancy application protocol configuration It's important to ensure services are operating as normal post-migration. You can edit the trunk name or view the trunk details and usage in Control Hub. in Control Hub will be one of the new addresses below; however, your local gateway may currently be configured with an old address and will Local gateway (Premises-based PSTN) trunk in Cape Verde Offline: Unsuccessful connection between the Webex Calling and Local Gateway. Multitenancy is where a single LGW can be configured with multiple tenants for more than one location or more than one customer. Ribbon Session Border Controllers (SBCs) are deployed locally or in the cloud to provide a voice firewall between an organization's network, their preferred telecom provider and Webex Calling. Read customer reviews. N. Mariana Isls. Select Certificate-based from the Trunk Type drop-down list. The unknown number handling service setting is set to Legacy Behavior to preserve routing behavior. As we validate and approve the other third-party vendors, the list shall be updated, if the vendor/platform is not in the To add or edit trunks in the route group, click Manage next to Trunks. Enter the correct tenant for your configuration. And we continue to streamline this process. Peru But based on my experience and knowledge, there are two options to achieve recording directly from CUBE Router: 1. control GigabitEthernet3 protocol 1Configures the interface used to exchange keepalive and hello messages between the two CUBEs, and specifies the protocol initial SIP INVITE to the trunk for an outbound call. China Approved Non Cisco SBCs are only supported with Certificate-based trunks. San Marino route group) for calls that match any of its dial patterns. Bermuda You can enable the Calls to On-Premises Extensions setting in Control Hub. ), TLS Connection to Local Gateway failed as the gateway's certificate has expired, Verify and ensure that the Local Gateway certificate is not expired, TLS Connection to Local Gateway failed as the gateway's certificate has been issued by an expired Certificate Authority, Verify and ensure that the Local Gateway certificate is not signed by an expired Certificate authority certificate chain, TLS Connection to Local Gateway failed as the FQDN configured for your gateway is missing from CN or SAN, Verify and ensure that the Local Gateway certificate has CN / SAN same as the FQDN/SRV configured, SIP options sent to the Local Gateway received no response, Verify and ensure that the CUBE is configured to receive OPTIONS requests and respond. Local Gateway for a Cisco Webex Calling trunk deployment. Webex Calling allows connectivity to a customer-owned PSTN service. Ribbon SBCs Enable Webex Calling & Cisco CUCM Migrations Webex Local Gateway makes it easy for organizations to choose their own telecom provider for Webex Calling. This upgrade improves service and enables several new features for the local gateway. Monaco Turks/Caicos Isls. Webex team app will register to cloud and will be dial in to cucm registered ip phoneWebex app will make pstn call via local gateway which is integrated control hub.PSTN call will be ring on the webex teams application if necassary based on customer DID and DN association. a CCP provider of choice. You can delete a trunk as long as it's not in use. CUBE HA layer 2 box-to-box redundancy uses the Redundancy Group (RG) infrastructure protocol to form an active/standby pair Choose Download Template or Import CSV File and click Submit. To specify and order a Local Gateway, read the Local Gateway ordering guide. The platform to reload last is always the Standby. Moldova Range is 250 milliseconds-254 seconds, HoldtimeThe interval between the receipt of a Hello message and the presumption that the sending router has failed. It is mandatory to use a separate interface for redundancy, that is, the interface used for voice traffic cannot be used as Palau Reunion proxy address. Privacy Statement for more information. Also . This system must also reliably connect users across borders, while being compliant with local regulations. A signed certificate is required for a successful authorization and authentication of calls from the trunk. St. Helena -------------- Svalbard/Jan Mayen Isls. Qatar Issued licenses are valid for the duration of the Flex Plan term. CUBE Trunk Licenses (A-FLEX-LGW-CUBE) are included with your Cisco FLEX Webex Calling subscription at a ratio of one license for every two knowledge workers. Calls are distributed randomly among trunks with the same priority. Webex Calling The only preferred and compliant native recording solution, enabling private and confidential cloud call recording. If a trunk that is set as highest priority is not available, The call signaling and RTP session information of established calls are checkpointed from the active router to the standby 8-digit enterprise dial plan: 8 + 3-digit site code + 4-digit extension. . Georgia Tonga This setting enables calls Cisco Calling Plans are available in the United States, Canada, Belgium, Denmark, Finland, France, Germany, Ireland, Lithuania, Luxembourg, Sweden, and the United Kingdom. Customers with an A-FLEX subscription may request these licenses by opening a support case once the subscription order is placed. an existing trunk from the table. From the confirmation screen, you can visit the Locations page to configure the PSTN connection to individual locations, or you can visit the Dial Plans page to use this route group as the routing choice for a dial plan. Webex Calling Plans, Trunks, and Route Groups provide you the ability to configure Webex Calling to manage calls between Webex Calling hosted users and premises PBX(s) users. trunk information screen in Control Hub. It also provides Sign up to stay in the loop! IOS XE 17.9.1a or later for Certificate-based multitenancy. between the two CUBEs (via the control interface)GigabitEthernet3 in the figure above. Niger Webex team app will register to cloud and will be dial in to cucm registered ip phoneWebex app will make pstn call via local gateway which is integrated control hub.PSTN call will be ring on the webex teams application if necassary based on customer DID and DN association. Provisioning Services, Devices, and Users inControl Hub, Cross-Launch to Detailed Conguration inCalling AdminPortalCisco Webex Control Hub () is a management portal that integrates with Webex Calling tostreamline your orders and conguration, and centralize your management of the bundled oerWebex Calling,Webex, and Webex Meetings. Germany Impaired: Unsuccessful connection between at least 1 Webex Calling Edge proxy and Local Gateway. Configurable Limitations for Trunks, Route Groups, and Dial Plans, Dial patterns that a CSV can upload to a dial plan, Trunks that can be configured per location, Dial plans configurable per enterprise customer, Dial patterns configurable with one dial plan, Configure Trunks, Route Groups, and Dial Plans for Webex Calling. From the output above, you can see that VCUBE-2 is the active LGW maintaining the registration with Webex Calling access SBC, whereas the output of the show sip-ua register Required for generating a Virtual MAC (VMAC) address. 2. For more information on Local Gateway visit the following articles: Local Gateway Ordering Guide and Prepare Your Environment for Webex Calling on Help Center. Dominica Or click Import CSV to bulk-add dial patterns. Unlike a registration-based Enable box-to-box redundancy for the CUBE application. Make sure to test your service after you complete Cloud and PBX users at each large site must retain extension-only dialing capabilities. Philippines Yemen Note: This action impacts service, so it's recommended to do during non-business hours. Configuration and management of the Virtual IP (VIP) interface for the traffic interfaces (multiple traffic interfaces can Confirm that your local gateway isnt registered to Webex Calling by entering the following commands. This figure displays a typical CUBE HA setup as status is blank in VCUBE-1, Now enable the following debugs on VCUBE-1. and if so, perform a migration, per guidelines below. Public Switch Telephony Network (PSTN) access to let your users dial numbers outside the organization. Enterprise customer with 50 sites across the US: 10 large sites and 40 small branches. including the Cisco Flex Plan Ordering Guide. Make sure your deployment has one or more of the local gateways (Cisco CUBE (for IP-based connectivity) or Cisco IOS Gateway (for TDM-based connectivity)) that are in Table 1 of the Local Gateway for Webex Calling Ordering Guide. Your order must reflect the greater of the following: (a) your enterprise-wide Knowledge Worker count and b) 100 Knowledge Workers. To specify and order a Local Gateway, read the Local Gateway ordering guide. Details are outlined Add a new Trunk for the desired location. bullet point must be satisfied. Western Sahara webex calling ordering guide. At 509.2 meters (1,670 ft) tall, the Taipei 101 Tower is one of the world's tallest buildings and is Taiwan's treasured skyscraper. Non-Cisco (Vendor/Third-party) SBCs that have been Mexico You can change an existing route group's name, add trunks, modify the number of trunks assigned, and change the trunk priority Swaziland India However, during the migration, the local gateway will reregister to Cloud Connected PSTN Choose this option if youre looking for a cloud solution that doesnt require deployment of local hardware, and then select The service is provided through an existing enterprise infrastructure (local gateway without on-premises IP PBX or with existing Unified CM call environment) Webex Calling supports the following features. Uruguay Lebanon I need to associate DID -> webex Client DN so webex app will use own DID number like previously CUCM registered Jabber device.When the pstn mobile user dial back it should ring webex app device. Most importantly, much of this solution is managed through a single pane of glass. For each site users are either all on-premises or all cloud-registered. (vlan, separate switch), Port channel is supported for both RG Control/data and traffic interfaces, All signaling/media is sourced from/to the Virtual IP Address, Anytime a platform is reloaded in a CUBE-HA relationship, it always boots up as Standby, Lower address for all the interfaces (Gig1, Gig2, Gig3) should be on the same platform, Redundancy Interface Identifier, rii should be unique to a pair/interface combination on the same Layer 2, Configuration on both the CUBEs must be identical including physical configuration and must be running on the same type of CUBE Trunk Licenses (A-FLEX-LGW-CUBE) are included with your Cisco FLEX Webex Calling subscription at a ratio of one license for every two knowledge workers. Webex Calling only at branches, slow migration from PBXs at large sites (mixed sites with both Webex Calling and PBX users). I want to know if it is mandatory to configure google DNS (8.8.8.8) or can it be the company's own DNS? When enabled, calls made by users at the location to an unknown extension (between 2-6 digits) are routed to the selected Mauritius will result in call failures. preservation of signaling and media. To change the Routing Choice choose another option from the drop-down menu. If you have to update the SRV address or FQDN or port of your local gateway you must add a new trunk and delete the old trunk. If the gateway's address is an FQDN, then a port must be configured. The following PSTN options are available: Cisco PSTN Choose this option if youd like a bundled solution that allows you to order new PSTN numbers and port existing numbers Error SI No. Cocos (Keeling) Islands patterns. Move the existing trunk into the route group. Perform the following steps on the Local Gateway itself, using the . New Local Gateway devices onboarded since December 2020 are automatically set up to use this infrastructure, and therefore Nigeria The Local Gateway will now drop its registration to Webex Calling. Pitcairn With centralized administration, security, and reliability you can trust, we keep the Webex cloud always on and always up to date so you can focus on your business. Liberia Track CLI is used in RG to track the voice traffic interface state so that the active route will quite its active role after controller acting as a Local Gateway. You can delete a route group as long as it's not in use. Subsequently, when Dial plans to route calls to each of the PBXs from any other site. can also be used to connect to premises PBXs. Webex Calling with Local GW deployment question. We recommend that you copy this information from Control Hub and paste it into a local text file or document so you can A transport mechanism for checkpointing the signaling and media state for each call from the active to the standby router trunk. From the customer view in https://admin.webex.com, go to Services > Calling > Service Settings. Look at the relevant debug log on VCUBE-1 sending a SIP REGISTER to Webex Calling VIA the virtual IP and receiving a 200 OK. If you roll back, your configuration in Control Hub still shows the new outbound proxy address. Guernsey To remove a dial pattern, click the icon next to the dial pattern you would like to remove. Ukraine Lesotho We recommend that you configure the holdtime timer to be at least 3 times the value of the hellotime timer. To check the trunk status in Control Hub. You can just follow below deployment guide: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/wbxt/ucmcalling/unified-cm-wbx-teams-deployment-guide.html. You MUST use the route groups feature if you wish to migrate a location without impacting calling service: Create a new route group if one does not exist for the location. An enterprise dial pattern is represented by a sequence of digits (1-9), followed by optional wildcard characters. Security, privacy, and protection. Calls originating from premises users cant access cloud PSTN. Add trunks before configuring a route group. Trunks for premises-based PSTN through local gateway Small business account management (paid user), Get started with your local gateway migration, Migrate your local gateway in Control Hub. Cayman Islands Enter the Session Border Controller (SBC) Address, Domain, and Port. below 250 concurrent calls through an Over-the-Top connection & the Certificate-based trunk is targeted at higher capacity Costa Rica The show commands and logs in this article are based on minimum software release of Cisco IOS-XE 16.12.2 implemented on a Ecuador As of IOS-XE 16.12.2, CUBE HA can be deployed as a Local Gateway for Cisco Webex Calling trunk (Premises-based PSTN) deployments Standard SIP ports such as 5061 or 5062 may be chosen These licenses must be requested by opening a case with licensing@cisco.com once the Flex Plan subscription order is placed. and follow the instructions from the beginning. They need the flexibility to select between different service providers, often on a country-by-country basis, to ensure that their workers and customers around the world have a high quality, cost-effective, calling experience. Solomon Islands Check the requirement for unique FQDN or SRV addresses above. Argentina Greenland Our Cisco-certified partners are world-class service providers that meet the highest standards of service quality, reliability and support. French Polynesia Use the task flow either under the Registration-based Local Gateway or Certificate-based Local Gateway to configure Local Gateway for your Webex Calling trunk. Registration-based trunk requires 7-digit Enterprise dial plan: 8 + 2-digit site code + 4-digit extension. Customers with an A-FLEX subscription may request . Virgin Islands (U.S.) However, there are a few rules: Admin MUST have a unique host address (FQDN or SRV) per trunk across your entire organization. Click Manage to access the local gateway configuration. Serbia and Montenegro This component also provides: An HSRP-like protocol that negotiates the final redundancy state for each router by exchanging keepalive and hello messages Range is 0-10000 seconds, ReloadThis is the amount of time to delay RG group initialization and role-negotiation after a reload Default 60 seconds. The objective of this document is to assist you in building a Local Gateway configuration using CUBE high availability, active/standby CUBEs for stateful failover of active calls. back and restore service. For example: A trunk configured from your organizations Control Hub with london.lgw.cisco.com:5061 as the FQDN Must contain london.lgw.cisco.com When Dual Identity Support setting is disabled. Sweden For more information, see: Specify caller ID options for users and workspaces. Locations using local gateway are set to Premises-based PSTN and local gateways become trunks. At Webex, we understand that businesses need a cloud phone system with powerful enterprise-grade calling features and flexible options to deliver these features to users worldwide. Scenario 2: A WebEx Calling user is set to use the user phone number as the external calling number. connectivity to an on-premises IP PBX deployment such as Cisco Unified CM. in the certificate CN or SAN. Although each of these options provide businesses with incredible flexibility, we dont want to limit our customers to just one choice. Ghana The records that the SRV address resolves to(CNAME/A Record/ IP Address) are optional in SAN. mode. Thats why we offer our customers three flexible options for PSTN connectivity with Webex Calling that enables them to support users in 85 countries. Spain In this article, CUBE HA will refer to CUBE High Availability (HA) Layer 2 Box-to-box (B2B) redundancy for stateful call preservation. All SIP & media ports on the external interface MUST be accessible from the internet and not behind a NAT and hence required and negotiates the final stable redundancy state. Jordan Finland Refer to Click the in the Actions column, and select Delete Dial Plan. Tunisia on both the platforms, VCUBE-1 and VCUBE-2. Also save your exiting outbound proxy address. Ensure your external firewall allows these IP addresses to be reached from your CUBEIf your external firewall filters the Registration-based trunking model is a simpler model to deploy and run your local gateway and hence we recommend you chose Cisco Calling Plans are ideal for these customers. Sint Maarten route group/trunk as premises calls. Bulgaria Admin MUST choose to have the Local Gateway resolved through an FQDN or a Service Record (SRV) and this option shall exit If you can't resolve this issue, contact Cisco Webex Calling Support. If there is more than one B2B pair on the same LAN, each pair MUST have unique rii IDs on their respective interfaces (to Records within the service record must For example: A trunk with FQDN london.lgw.cisco.com:5062 can only be created if there exists no other trunk with a host address london.lgw.cisco.com. Tandem functionality to route calls between premises PBXs. Additional agents can be ordered. Welcome to the Webex Community. We wont use jabber on cucm registered device and we would like to integrate CUCM PBX system with webex app. See Configure trunks, route groups, and dial plans for Webex Calling for more information on different trunk types. In the example below, tenant 201 is the tenant which connects to Webex Calling. Also, unlike a registration-based trunk, there is a requirement for network connections to be maintained by both parties (Local The address listed the cloud which will impact service. Check pointing is limited to connected calls with media packets. If the endpoints are in a different location and there is no direct network path . When the +E.164 phone number option is chosen, Webex Calling selects the external Calling Line ID (CLID), which is an E.164 number. Brunei Darussalam In Control Hub you can configure call routing settings between Webex Calling and premises. any configuration changes. Business growth and worker productivity are slowed if administrators struggle to manage relationships and phone numbers across multiple service providers. Click the in the Actions column, and select Delete Route Group. Madagascar 30 sites remain on-premises, 70 sites move to Webex Calling. PSTN remains on-premises, through SIP Trunks at the two main sites. These efficient purpose-built thin clients offer ultrafast access to applications, files, and network resources within Virtual Desktop Infrastructure (VDI) environments. Pakistan Webtext offers messaging fully integrated with Webex CCE. Once numbers are procured, administrators assign and manage numbers across different providers, in different countries around the world, directly though Control Hub. Gambia When the Dual Identity Support setting is enabled: When the Dual Identity Support setting is disabled: Scenario 2: A Webex Calling user is set to use the user phone number as the external calling number. Ensure that you followed Step 2 correctly in Migrate your local gateway in Control Hub section and there is no firewall blocking access to the new outbound proxy. United Kingdom For a certificate-based trunk, a combination of FQDN used for the trunk, the signed certificate, and its private key are used What Root Certificate Authorities are Supported for Calls to Cisco Webex Audio and Video Platforms? the local gateway to maintain the SIP registration is active. (The called address must be in +E.164 format when sent to the local gateway.) 07:45 AM. Micronesia Antarctica Cisco calling plan solution; Part of a complete collaboration solution. Portugal They are configured globally - edited US Minor Outlying Is. Denmark Heard/McDonald Isls. show redundancy application group all should indicate the correct local and peer information. Germany Once your location is enabled, you must set up PSTN connectivity for Webex Calling users within that location. Kazakhstan No mixed sites. Switchover from the ACTIVE to the STANDBY LGW occurs in the following scenario as well besides the CLI listed above, When any RG configured interface of the ACTIVE router is shutdown for which tracking is enabled. With zero attack surface, unpublished API, and encrypted . Before you deploy CUBE HA as a local gateway for Webex Calling, make sure you have an in-depth understanding of the following Puerto Rico Calling point of view, the CUBE HA pairs acts as a single local gateway. be used for HA keepalives and checkpointing, Upon failover, the previously active CUBE goes through a reload by design, preserving signaling and media. 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