Log into your virtual computer lab using AppsAnywhere. UC Voicemail. Call us at 866-399-3699 about the right plan or service for your business. To watch videos, visit our Poly VVX 501 Videos page. Dont click anything or reply. Here you can find all of our available applications for you to access online or to install on your computer. -- LSC Resources & Tools Available Online - What's The Difference Between Them? Click Add Phone Entry to add a contact person to your phone book, or click Batch Phone Entries to import a .CSV file with your list of contact persons. TPx provides our voice and data infrastructure and our firewall. Prop 30 is supported by a coalition including CalFire Firefighters, the American Lung Association, environmental organizations, electrical workers and businesses that want to improve Californias air quality by fighting and preventing wildfires and reducing air pollution from vehicles. Enter the user login email address and click Reset Click on the Voicemail icon to listen to messages. The software login is a 10-digit phone number with @voip.bhnis.net added to the end, so that it looks something like this - 5551234567@voip.bhnis.net. If you have the advanced licence this service allows to be notified when the previously called busy party becomes idle and is connected without having to redial the phone number. Add or remove an additional device on your user licence. Date and Time Select your category: Business Apps | Webex | Call Center | Portals | Administrators, Search for Anywhere Connect in the App Store, For the Anywhere Connect Skype for Business user. This site was created and is managed in accordance with Belgian law. UserWeb and CourseWeb (andrew.cmu.edu) Web Analytics. /quiet Specifies a silent installation. There are 2 views: Default view . For detailed instructions, go to Resetting Your LSC Password (For Faculty & Staff Resetting While Off-Campus). About; I've also worked with their engineers and project coordinators without a hitch. This is a view of the devices assigned to you. Virtual Andrew. To watch videos, visit our Cisco SPA525G Videos page. Description. You can call back the contact from the voicemail by using the audio/video buttons. To access the receptionist console please follow the steps below: Phone numbers: Your extention, your phone number, your outgoing CLI. You are now logged on to the Call Connect Web Portal. Before starting these steps, make sure you close all running apps on your computer. Web Conferencing. Send and receive faces, view fax history, and manage address books. Learn top five cyber threats facing law firms and what you can do to protect yourself against them to protect your data. To watch videos, visit our Cisco SPA502G Videos page. If you don't want your employees' phones to start ringing when they're on a call, check Do not ring if on call. Its probably the smoothest product implementations Ive done since I started working here. 3. To turn this option on or off in the Call Connect Web Portal Use the Call Connect app to take a second call or answer this call on your Call Connect landline device. Product overview. Faculty and staff should access their email by logging into myLoneStar. You can make it for specific callers and schedules. Nodes in an SS7 network are called signaling points. Click the "Report Phishing" button in Outlook or Webmail, complete the "Report a Phishing/Scam/Spam Email" form in LSC Service Center, or call the OTS Service Desk at 832.813.6600. Received a suspicious email? To clarify: if someone has forwarded their calls from a landline to a mobile number, you will normally see the mobile number. -- Contacting OTS for Issues or Requests - Quick Links for Common Requests and More Long Distance & Voicemail Voice Help & Support TV TV Help & Support Collaboration Back to Products. Manage your Virtual Fax user accounts, view all fax history, and configure fax processing settings. You can link any number, even if not hosted on our network and all the calls will be forwarded to this destination. For more information, refer to the LAN & firewall settings for Call Connect. Log into your Microsoft Office 365 account, or use the "Go to My Storage (OneDrive) quicklink in myLoneStar, to get started. Webinars. Formerly known as Webex Events, schedule a Webex Webinar at lonestar.webex.com to meet online (50 or more people) with colleagues and students, share presentations, and hold video conferences. Having partners that we can rely on makes the job attainable. UEN also provides statewide delivery services such as In the Voicemail list the following information will be available: Contact name. Manage and improve your online marketing. Check or uncheck Active to turn the option on or off. This activates call forwarding to a specific number or your voicemail. With Microsoft 365 on your personal device(s), you will have access to the latest version of Word, Excel, PowerPoint, OneNote, and more! Phone number. To watch videos, visit our Poly VVX 450 Videos page. If you have the advanced licence, this service allows to play an audio or video announcement to callers before the call is connected. Make a Payment. For installation instructions, go to Accessing, Downloading, and Installing Microsoft 365. Find Out More About Cyber Security Awareness. Network Monitor's web-based dashboard gives you an instantly understandable picture of both enterprise-wide and individual interface performance. Select the, To host scheduled meetings of up to 1,000 participants, select the, To host an impromptu meeting of the people in a Webex space (up to 100 participants), right-click the space from your space list and choose. Outgoing calling plan allows to view the calling plan rules for outgoing calls. Site may not meet accessibility guidelines. Report a Phishing Email Signaling System 7 (SS7) is an international telecommunications standard that defines how network elements in a public switched telephone network ( PSTN ) exchange information over a digital signaling network. LSC Resources & Tools Available Online - What's The Difference Between Them? Lone Star College-System Office 5000 Research Forest Drive The Woodlands, Texas 77381 832.813.6500, document.write(new Date().getFullYear()); Lone Star College, Student Technology Services Information Flyer, Forwarding Your LSC Student Email to Your Personal Account, Borrow, Pick Up & Set Up a Student iPad or Laptop (LSC TechConnect Program). In the Voicemail list the following information will be available: Contact name. TPx is a great technology partner and trusted adviser that we can count on to help us deliver world-class experiences to customers and guests.. All official communication from Lone Star College is sent through email including emergency information, school closure information and notifications. Step 2: Configure UC services. Prefer to do this on your mobile? Faculty & Staff Technology Services Information Flyer, Resetting Your LSC Password (For Faculty & Staff Resetting While Off-Campus), Accessing a Shared Mailbox Using LSC Employee Webmail, Installing Cisco Jabber on a PC (LSC-Issued Computer), Installing Cisco Jabber on a PC (Personal Computer), Making a Phone Call from Your Computer Using Cisco Jabber, Making and Answering a Call Using Cisco Jabber, Using Lone Star College Voicemail, Including How to Access Messages & Settings Online, Accessing, Downloading, and Installing Microsoft 365, Back up Your Documents, Pictures, and Desktop Files/Folders with OneDrive, Store and Share Team/Department Files on the LSC Employee Intranet, SharePoint Quick Reference Guide for the LSC Employee Intranet, Adding a Shortcut from the LSC Employee Intranet to Your LSC OneDrive, Hold Small-Medium Group Online Meetings with Webex or LSC Zoom, Webex Transition to Virtual Learning Resource Center, Hold Large Group Online Meetings, Classes with Webex Webinars, Scheduling and Starting a Webex Webinar for Faculty & Staff, Deliver Hands-On Training, Tests, Breakout Sessions with Webex Training, Webex Training Adoption Toolkit - Benefits, Use Cases, Getting Started, & Best Practices, Getting Started with Webex Training Center, Up and Running with Webex Training Center, Connect to the LSC VPN and Access Share Drives, Configuring a VPN (virtual private network) Connection to the LSC Internal Network, Wi-Fi and Computer Resources for Teaching Remotely, Professional Development Resources from Organizational Development, Contacting OTS for Issues or Requests - Quick Links for Common Requests and More. Cisco Webex Root CA Certificate Update on 2021-03-31 Troubleshooting Expressway MRA Login and B2B Calling Issue due to Sectigo CA Certificate Expiry on 30th May 01-Jun-2020 Recover Video Communications Server (VCS) Web interface - Discover your phone's features, set up and manage your voicemail. In addition to Webex, LSC Zoom Lonestar-EDU.Zoom.US is available as another video conferencing option to meet online with your instructors or other students. Login Server Address (Differs for clients, normally under Connection Settings). Unified Communications All in one video, enterprise VoIP calling, collaboration & messaging Calling SIP trunking, hosted PBX, voicemail and more Meetings Easy video meetings & audio conferencing Messaging Chat via Cisco Webex or Microsoft Teams Call Center Solutions Call center options to equip customer service teams Microsoft Teams Calling End-to-end phone MarketingTracer SEO Dashboard, created for webmasters and agencies. Please choose between the following three options: Option one, skip to page content; Option two, skip to site navigation; Option three, skip to utility navigation and site search Details: User id, first name and last name, language, email address, timezone, department. Its no secret that a managed services provider relieves pressure on your IT team and provides top-notch service, but did you know an MSP can help you save money as well? This activates automatic call forwarding to your voice mail, if it's activated. Understand Bill Charges. To turn this option on or off in the Call Connect Web Portal: The TPx Customer Portal allows you to quickly open and manage any requests for Technical Support or Billing inquiries. NB: when you sign in for the first time, you need to set a password for Call Connect. Use the portal to access administrative controls for your website such as managing your FTP site and website forwarding. 3. Locating Textbook Information in myLoneStar. The Utah Education Network provides free web tools and services, such as lesson plans, videos, curriculum resources, student interactives and professional development for Utah educators, students and parents. Learn three different ways an MSP can save you money and make your business recession-proof. -- Visit the LSC Service Center Knowledge Base for other helpful "How-To" docs. bersicht ber die Preise der Placetel Cloud Telefonanlage: Schon ab 4,90 Gnstige VoIP-Verbindungsentgelte Kostenloser Testaccount There is a variety of software available that can be used at home. Voicemail is available to all of our customers. Faculty & Staff, you could win an OTiS! Our faculty and staff continue to find ways to support our students, and their mission is to support you in that effort. Check your Junk E-mail folder for any emails that may have inadvertently been caught in the spam filter. Impact to major services (i.e., myLoneStar, iStar, internet/network connections, email and phones) will be communicated ahead of time. Follow the links below for information to help get started: Already have an event scheduled? Sign in using your LSC password. You can choose which phone numbers this applies to. This tab gives you a view on your last calls. Go to Configuring a VPN (virtual private network) Connection to the LSC Internal Network to get started. All LSC accounts are password-protected. Tech Support: 24 hours a day, 7 days a week. This activates call forwarding to a specific number or your voicemail. More information and instructions will be sent out via email toward the end of September. How to reach your Advising team: Visit us during drop-in advising hours; Email us at undergrad.business@uconn.edu; Email your advisor directly; Call our office at (860) 486-2315 to speak with someone or to leave a voicemail Follow the Microsoft links below for information to help get started: We also have a few helpful how-to documents specifically for using the Microsoft 365 and OneDrive apps on iOS devices available in our LSC KnowledgeBase: IMPORTANT! AIR Dashboards & Scorecards You can draw up a list with your own order. You can now play or delete your Webex Calling Voicemails and view up to 20 voicemail messages within the last 7 days in your Microsoft Teams application. Site may not meet accessibility guidelines. Received a suspicious email? You dont have to be an expert on everything, you just need a partner who is. Selective Simultaneous Ring ensures that certain phones ring at the same time. The lamp will light up when the selected phones receive a call. Check or uncheck Active to turn the option on or off. Your name will go into our monthly drawing for your very own plush OTiS. Let TPx help. Although every IT project is directly tied to and aligned with supporting the mission of Lone Star College, our IT strategy allows us to approach initiatives with a specific focus so we are continuously improving in all areas. Call us at: 1-866-272-5777. After you activate the option, you need to restart the phone. To turn this option on or off in the Call Connect Web Portal: Check or uncheck Active to turn the option on or off. Storing files on the intranet rather than a department share drives allows you and your team to felixibility to access the files at any time, from anywhere, and on any device without having to connect through the VPN. Call history not updated on mobile app. Need ideas on how to save on your IT budget? Webex App. This hides the number a person has forwarded their calls to, and you only see the number you dial. To turn this option on or off in the Call Connect Web Portal: Slack, Webex, and so forth, and more than one tool is allowed. Add or remove phone buttons functions. Google Sites. To watch videos, visit our Poly VVX 301 Videos page. Fast flashing green: The LED behaviour occurs in the following situations: Find the SCT Workflow Worklist channel (see Adding the SCT Workflow Worklist Channel to WINGS if you havent yet done this). Look up courses, build schedules and add, drop, or withdraw from courses. There are numerous ways Lone Star College students, faculty, and staff, can collaborate - no matter if they're on campus or on the go. For Administrators. myLoneStar We offer advice for finding things, too. LSC Phishing Report Nodes in an SS7 network are called signaling points. Enter a number first. Be wary of any email containing links and/or attachments. Conferencing details are required to set up. When in doubt, contact the OTS Service Desk for verification. Login using your assigned Username and Password.3. Icon. This view is shown after logging in to the Call Connect Web Portal. Provides access to Contact Center modules that enable authorized users to view real-time and historical contact center data, silently monitor interactions (calls, chats, emails) directed to destination sites, create agent accounts and other contact center resources, and control contact treatment and distribution by creating and editing scheduled contact routing strategies and team capacity strategies. Whether you're a new or an existing customer, reaching us is easy. In the Voicemail list the following information will be available: Contact name. External: This displays the phone number of a person you call from a line that is not included in your Call Connect solution. Callback icon not shown on visual voicemail. Even if an email looks like it may be from a co-worker, supervisor, student, or even the OTS Service Desk. Power LED. to meet the ongoing needs of our students, faculty, and staff. Very knowledgeable." Subscribe to our YouTube channel to get the latest videos on how to navigate and complete tasks in myLoneStar and other iStar applications such as: Students should access their email by logging into myLoneStar. Enter the phone number to which you want to forward your calls (e.g. Click the User Information link on the left. To access the Call Center Supervisor portal please follow the steps below:1. 2. Click add to create a new rule. 012123456). Contact Us. Google Meet. Webex Contact Center is a next-generation cloud contact center solution inspired by customers and architected for business.. access to various student or employee information and resources. Check or uncheck Active to turn the option on or off. Log into myLoneStar (my.lonestar.edu) and select the Employee Email tile.This will re-direct to your LSC Microsoft 365 account. Internal: This displays the phone number of a person you call from a line that is included in your Call Connect solution. That will only be applied during certain time periods or on specific days. Use the Call Connect app to put a call on hold or switch between calls. Click Login. Remember: All official communication from Lone Star College is sent through email including emergency information, school closure information and notifications. No ringing sound for incoming calls. For installation instructions, go to Accessing, Downloading, and Installing Microsoft 365. your mobile, your private land line, ), even if not hosted on our network, to your Call connect business account number. Every Lone Star College Faculty & Staff member is allocated a Microsoft 365 (formerly Office 365) and 1 TB of OneDrive storage to use on-the-go. 3. Collaboration Overview Webex Microsoft 365 Collaboration Help & Support Cybersecurity Website Login Issues. Optimum customers have read access. To watch videos, visit our Cisco 7841 Videos page. Other Software Contact IT if you need technical support at CapU. NOTE: Various technology services may be impacted during these maintenance windows. 10 p.m. - 11:55 p.m. Customer-configured service administration and alerting notifications, leveraging MSx Endpoints' library of automated procedures, and read-only access to audit information (make/model/serial of all machines, physical inventory of hardware, software, and path status). TPx will work with businesses of all sizes to create an IT services package for your needs. What's OTS been up to? IT Services provides various services to Capilano University students. If voice mail isn't activated, your caller will hear a busy tone. To watch videos, visit our Cisco 7832 Videos page. Sign in using your LSC email address and password. Designed and built from its foundation as a Software-as-a-Service (SaaS) cloud solution, Webex Contact Centers best-of-breed platform architecture brings your business the innovation, flexibility, scalability, and If you have the advanced licence, this service allows to block incoming calls. Get best-in-class managed IT services including internet, networks, cybersecurity, and cloud communications solutions at a price that wont break the bank. Simply click on the name of the portal you wish to access: Click on the link below to access the admin portal: Link opens guide in a new window. In addition to Webex, LSC Zoom Lonestar-EDU.Zoom.US is available as another video conferencing option to meet online with colleagues and students. ServicesCloud CommunicationsManaged IT ServicesManaged Security Services, Contact UsContact SupportContact SalesOffice Locations, PartnersChannel Partner ProgramBecome a PartnerAffiliate ProgramRefer a Customer, ResourcesOverviewProduct LiteratureWhite PapersCase StudiesVideosInfographicsBlogClient DownloadsBandwidth Speed TestCybersecurity Risk CalculatorNetwork Threat MapLearning Center, AboutCompany OverviewLeadershipPress ReleasesAwards & CertificationsCareers, SupportOpen a Support CaseTrack a Support CaseSystem Performance StatusSupport CenterTPx Service Portal. Long Distance & Voicemail Voice Help & Support TV TV Help & Support Collaboration Back to Products. He's a cutie! The scope of the report is a high-level review of the past year's accomplishments by the Office of Technology Services and the Office of Analytics & Institutional Reporting, as well as statistics and facts about our day-to-day operations and strategic plan. Portals. When resetting your password on an LSC-owned computer while off-campus, do not use Ctrl+Alt+Del. With Microsoft 365 on your personal device(s), you will have access to the latest version of Word, Excel, PowerPoint, OneNote, and more! Analytics and Institutional Reporting (AIR), Campus Health, Safety, and Risk-Management Awareness (CHSRMA), Drug and Alcohol Abuse Prevention Program (DAAPP), State Auditor's Office Fraud, Waste or Abuse Hotline, Texas Higher Education Coordinating Board (THECB), For meetings of fewer than 20 participants, we recommend using your Webex Personal Room. CSCwd25123. Cisco WebEx. Want to know how to put a call on hold or switch between calls in the Webex Call Connect app? For step-by -step instructions on how to search for and enroll in classes, go to How to Search and Enroll in Classes. To access the LSC Employee Intranet, go to https://intranet.lonestar.edu and log in with your LSC username and password. In order to help our students be successful, Lone Star College provides Microsoft 365 (formerly Office 365) and 1 TB of OneDrive storage to every enrolled student. Go to Software Available for Students where you will need to complete a quick assessment survey before you can access the list of available software titles and download links. Option three, skip to utility navigation and site search, School of Science, Technology, Engineering & Mathematics (STEM), Early Childhood Care and Education Pathway, Apply to CapU as an International Student, Health Insurance for International Students, Services & Support for International Students, International Leadership & Mentorship Program (ILMP), Frequently Asked Questions for International Students, High School Counsellors and Career Advisors, COVID-19 FAQs for Outbound Study Abroad Students, Academic Schedule and Important Dates Archive, Academic Information & University Policies, Classification of Subjects for Associate Degrees, USS100 - Introduction to University Success Strategies, USSD105 - University Success Strategies: Reading and Study Skills, BlueShore Financial Centre for the Performing Arts, Community Development and Outreach at CapU, Academic Planning & Program Review Committee, Archived 2014/2013 Budget Advisory Committee, Register Your Security Recovery Information, Update Your Security Recovery Information. Selective Sequential Ring ensures that phones ring in a specific order. Once the activation user successfully downloads and signs in for the first time, all other users can begin. If, as a user, you want to configure a schedule, you can do this in the Schedules menu: If you select Holiday Schedules you can add specific holidays automatically or manually. Our employees are now able to spot phishing emails and handle them appropriately." Manage Call Alert Notification, Call Center Reporting, and Workgroup Monitoring services. Go to Software Available for Faculty & Staff for the list and download links. There are 2 views: In the default view, you only see the basic functions of Call Connect such as call forwarding and call waiting. SeeLogging into Your Accountsfor troubleshooting help. A new tab will open taking you to the Agent Console. Login using your assigned Username and Password. your mobile, your private land line, ), even if not hosted on our network, to your Call Connect business account number. Connect to the LSC VPN to access files on LSC share drives. LSC Webex Log into myLoneStar and select the Student Email tile to get started, or go to https://portal.office.com and log in with your LSC email address and password. Dont click anything or reply. You can now play or delete your Webex Calling Voicemails and view up to 20 voicemail messages within the last 7 days in your Microsoft Teams application. A team leader from the same company commented that sometimes colocated teams spread across his laboratory use electronic communication technologies such as e-mail, telephone and voicemail just as much as globally dispersed teams do a sign that people might be allowing short physical distances to become larger obstacles than they should. If you need assistance, the OTS Service Desk is open 24 hours a day, 7 days a week, 365 days a year (366 days during a leap year!) Share and co-edit your work using Word, PowerPoint, Excel, and OneNote in real timeanywhere, any time, on any device. Login using your assigned Username and Password.3. Manage and improve your online marketing. Our Annual Report offers transparency and insight to the customers we support. To watch videos, visit our Poly VVX 601 Videos page. Check out these documents for more details: Use Webex Training at lonestar.webex.com to deliver live, interactive sessions to students anywhere, and keep them engaged with hands-on training, tests, and breakout sessions to enhance their learning. While away from campus, make phone calls from your LSC office number using Jabber, and access your voicemail online. Review the Student Technology Services Information Flyer for a general overview of services that are available to students, or select the links below to learn more and find helpful How-To Docs, videos, and information regarding these resources. (mobile Version with QR codes). Server Location (Setting must Match Certificate); Cisco Jabber Clients. Webex. Field Notice: FN - 70470 - Finesse Agent Login Fails after Upgrade of Jabber Client to 12.7 Single Line Configuration - Software Upgrade Recommended Field Notice: FN - 64029 - Cisco Business Edition 6000/7000 Series, RAID Settings Cause Severe Performance Issues - Configuration Change Recommended 24-Jan-2019 Long Distance & Voicemail Voice Help & Support TV TV Help & Support Collaboration Back to Products. If you activate this option, you will see the landline and not the number to which the person has forwarded their calls. Zoom. Licenses: What licenses are assigned to your user. Select your category: Phone and Voicemail Guides | Cisco Videos | Poly Videos | Panasonic Videos | VTech Hospitality Phones, Cisco 7841 - Quick Start Guide - Read Guide, Access the Voice Portal | Voice Portal Main Menu | Leaving Messages for Other Users, Cisco 6851 Quick Start Guide - Read Guide, Overview | Using Your Device | Voicemail Setup, Cisco 7832 Quick Start Guide - Read Guide, Cisco 8811 Quick Start Guide - Read Guide, Overview | Using Your Device | Visual Call Park | Voicemail Setup, Cisco 8851 Quick Start Guide - Read Guide, Overview | Key Expansion Module | Using Your Device | Visual Call Park | Voicemail Setup, Cisco SPA50X Quick Reference Guide - PDF - Read Guide, Setting up Voicemail From Your Poly Phone - Read Guide, Your Desktop Device | Using Your Desktop Device | Visual Call Park | Key Expansion Module | Your Add-on Cordless Device | Using Your Add-on Cordless Device | Voicemail Setup, Your Desktop Device | Using Your Desktop Device, Your Desktop Device | Using Your Desktop Device | Visual Call Park | Key Expansion Module, Your Desktop Device | Using Your Desktop Device | Key Expansion Module, Your Cordless Device | Using Your Cordless Device, Poly TRIO 8300 Quick Start Guide - Read Guide, Poly TRIO 8500 Quick Start Guide - Read Guide, Poly TRIO 8800 Quick Start Guide - Read Guide, Custom Greetings - Record Custom Voicemail Greetings - Read Guide, First Login With Voice Portal Wizard | Login | Voice Portal Main Menu | Record Custom Greeting | Configuring Your Personalized Name, Custom Greetings Uploading to the Announcement Repository - Read Guide. Important Info for Faculty & Staff When Working Off-Site! Use Webex (formerly Webex Teams) at web.webex.com to stay connected to your professors and classmates continuously with videoconferencing, group messaging, instant messaging, file sharing and more. With remote office you can chose to forward your fixed phone to any other phone number. Mobile App Login Issues. To switch to this view, click on Expert mode in the top right corner. Software. Starting with the June (42.6) release of Webex App, WebView2 is a prerequisite for using Webex App on Windows, and users without WebView2 installed won't be able to login. anchor Org/Admin/Compliance Officer level webhooks anchor. CSCwb26903. Click. Share and co-edit your schoolwork using Word, PowerPoint, Excel, and OneNote in real timeanywhere, any time, on any device. As security threats continue to evolve and become much more sophisticated, businesses need to ensure their data and environment is secure. A new tab will open taking you to the Supervisor Console. NOTE: Every LSC-owned computer is pre-loaded with Microsoft Office. When you partner with TPx, you gain the expertise of hundreds of certified IT experts. -- For employees: To see a visual representation of the wireless coverage in each building, go to Wireless Coverage on the Employee Intranet. Access your Call Recording dashboard and web interface for managing your company's recorded calls. Billing Support: Mon Fri, 8am - 5pm ET Select "Call Center Supervisor" from the dropdown menu. My call centers: If you are assigned to several call centers, you can chose to which you will log in. Select "Call Center Agent" from the dropdown menu. You are now logged on to the Call Connect Web Portal. Need help using Microsoft 365? Only an administrator can change which call types are permitted. 1. CSCwc64862. To access the Call Center Supervisor portal please follow the steps below: 1. Once you qualify for the program and pick up your equipment, go to LoneStar.edu/OTS-StudentDevice for pick-up location maps, setup instructions, and helpful resources; as well as for information regarding our Virtual Student Technology Bootcamp (available at no additional cost) where you will learn about the technology you will frequently utilize during your time at LSC. Follow us on Flikr @LSCots to see photos of our events, community service activities, monthly OTiS drawing winners, and more. Webex App. Login using your assigned Username and Password. Phone number. You dont have to sacrifice on quality service to get IT thats affordable. Description. Upon approval, students will receive a device and accessories, along with instructions on how to download LSC software for student use. BroadWorks Call Center - Supervisor. If you have the advanced licence, you can set up email alert when you receive a call. I would recommend TPx because I feel like they have competent people providing competent solutions. IMPORTANT! You're very welcome to explore our private website. promotions by e-mail. But as you are a professional, we have adapted solutions for your needs, on our professional website . Use a unique password, preferably a sentence, and do not share it with anyone or enter it into a website without being sure it is associated with Lone Star College. Complete the "Report a Phishing/Scam/Spam Email" form in LSC Service Center, or call the OTS Service Desk at 832.813.6600. Search Submit Clear. Accessing, Downloading, and Installing Microsoft 365. Please choose between the following three options: Get easy access to our most popular links, resources, dates, and other information. AUTHENTICATOR =WEBEX Sets the Cisco WebEx Messenger service as the authenticator. To access the Call Center Agent portal please follow the steps below:1. Then To turn this option on or off in the Call Connect Web Portal: Go to Spectrum Portal 2. 3. NOTE: Students can also access their email through Microsoft 365. When your OTS Service Desk ticket is closed, be sure to fill out a customer satisfaction survey to tell us how we did. In each of the above cases, you can also choose to forward your calls to your voicemail. Boulevard du Roi Albert II, 27 - B-1030 Brussels. Login using your assigned Username and Password. You'll enjoy maximum visibility and control with a choice of over 400 sets of historic and real-time statistics, brought to life with easy-to-assimilate charts, dials and alarms. Expecting an email, but it hasnt shown up? To download Webex, visit our Getting Started guide. Find library hours, articles, books, videos and more. The University of Maryland, Baltimore Countys Office of Student Disability Services (SDS) provides resources to students with disabilities, as well as those with temporarily disabling conditions and injuries, that may require accommodations in order to have equal access and full participation in all activities UMBC offers. Cisco WebEx Messenger Service with SSO msiexec.exe /i CiscoJabberSetup.msi /quiet CLEAR =1 AUTHENTICATOR =WEBEX SSO_ORG_DOMAIN =example.com Where: CLEAR =1 Deletes any existing bootstrap file. Unified Communications All in one video, enterprise VoIP calling, collaboration & messaging Calling SIP trunking, hosted PBX, voicemail and more Meetings Easy video meetings & audio conferencing Messaging Chat via Cisco Webex or Microsoft Teams Call Center Solutions Call center options to equip customer service teams Microsoft Teams Calling End-to-end phone Teaching in a Classroom using WebEx Visit our shortcut list to find voicemail instructions, MyFiles, and tutorials, poster printing information and more. To turn this option on or off in the Call Connect Web Portal: LSC Zoom Go to Software Available in LSC Classrooms and Computer Labs. Create call detail reports, manage your toll-free service and find more account details via OneCentral. Find out what software is available in LSC classrooms and computer labs. Check out the helpful info, tech fun, and more that OTiS tweets to his followers. To watch videos, visit our Cisco 6851 Videos page. IT thats budget friendly? To turn this option on or off in the Call Connect Web Portal: iStar Customer Experience Monitoring "I've always loved TPx. Table 1. If you are using a Call Connect softphone, receptionist console, a firewall or if you have specific IP routings, make sure that all HTTPS traffic is open to the IP address 81.245.3.226. You can record or upload announcement and music that can be used for different services. To turn this option on or off in the Call Connect Web Portal: Check or uncheck Active to turn the option on or off. To watch videos, visit our Poly VVX 250 Videos page. Check or uncheck Active to turn the option on or off. Follow our friendly little helper, OTiS, on Twitter @LSCots. Review the Faculty & Staff Technology Services Information Flyer for a general overview of services that are available to students, or select the links below to learn more and find helpful How-To Docs, videos, and information regarding these resources. Configure features for your UCx services including call control, voicemail, auto attendant and more. The CTI UC service provides Webex App with the location of the CTI service, which retrieves a Follow the links below for information to help get started: Students who meet the minimum number of enrolled credit hours (a minimum of 6 credit hours during a fall or spring semester; 3 credit hours over the summer) may request the use of an HP Windows Laptop bundle (currently available) or an Apple iPad bundle (estimated to arrive August 30th) in order to complete their courses remotely. Phone number. Sitemap, General terms and conditions, consumer info. Check or uncheck Active to turn the option on or off. NOTE: Faculty, Staff, and Retirees can also access their LSC email through Microsoft 365 or Outlook.com. This hides your phone number when you call someone (secret number). CUP (Version 8.x and earlier) ** All Node Names (System > Cluster Topology)**Caution: Make sure that if you change this to FQDN, you can resolve this via DNS or the servers remain in the starting state! Organizational Development has partnered with their colleagues at each college and System Office, to share a variety of timely learning opportunities. Read our Case Studies. This hides your phone number when you call someone (secret number). Admins/Compliance Officers often want to have an org wide view of meeting events. Steady green: System booted up successfully and is ready for use. Log into myLoneStar and select the Employee Email tile to get started, or go to https://portal.office.com and log in with your LSC email address and password. Xfinity On Campus Access. Check out all Lone Star College Resources at One Stop for Resources and Training. Refer to the Download and Sign In (for Activation Users) and Download and Sign In sections. Webex App for iOS loops back to login screen when minimizing during login. Instead, use the "Reset Password" link on the myLoneStar log-in page or Enterprise Connect (for Mac users). myLoneStar Tutorials on YouTube. **61*+447953222222*11*XX# where XX is the number of seconds before the call is sent to voicemail. Pay your TPx invoice online or set up reoccurring payment options. Fast flashing green three times, then repeats: System failed to boot up. To download and sign in for the first time, follow these steps: Click here to begin. You can call back the contact from the voicemail by using the audio/video buttons. If you have the advanced licence, you can set up selective call forwardings. My status: Use this setting tab adjust you status in the call center : log in, log out. Its critical to have that support. Even if an email looks like it may be from your professor, another student, or even the OTS Service Desk. Select "Call Center Agent" from the dropdown menu. It allows you to pick up calls to your Call Connect Business number on the personal number you specified. UEN is the Internet Service Provider for public education, the Utah System of Higher Education and state libraries. LSC Email & Microsoft Office This allows you to take a second call while you're on the line with another caller. You can link one or more personal numbers (e.g. It is even possible to only enable them for specific callers. Every Tuesday & Thursday Click Add to create a new rule. Core customers have read/write access to manage their configurations. Keep in touch with latest news, offers or View all legal documents including Terms and Conditions, Addendums, Rates and Fees, Service Level Agreements, and more. Call Center. If you want to forward calls to your voicemail, do not enter a number. Command or Action Purpose; Step 1: Configure voicemail pilot number. Carrier & Wholesale Solutions New window You need someone to lean on, you cant do it all yourself. Use Webex (formerly Webex Teams) at web.webex.com to stay connected to colleagues and students continuously with videoconferencing, group messaging, instant messaging, file sharing and more. If you have the advanced licence this service allows to manage the devices assigned to you by your admin. You can call back the contact from the voicemail by using the audio/video buttons. Report it! A new tab will open taking you to the Receptionist Console. You can also change safe senders by clicking the three dots in the right corner of the email and changing the security options to Mark as not junk. If you have a compatible device, you can activate the LED lamp on your phones in the Busy Lamp Field menu. To watch videos, visit our Cisco SPA508G Videos page. Use SurveyMonkey to drive your business forward by using our free online survey tool to capture the voices and opinions of the people who matter most to you. For meetings of fewer than 20 participants, we recommend using your Webex Personal Room. To view guides, visit our VTech Hospitality Phones page. View centralized installation, configuration and MSx Managed SD-WAN network monitoring. Andrew Web Publishing System (AWPS) Content Management System (CMS) Google Forms. Click on the Open Workflow link. Watch out for phishing scam emails. Upload documents to work on anywhere, share with others, or work on simultaneously with others using Microsoft OneDrive. Learn how connectivity and security transforms business in a cloud-based world. OTS Service Desk | Student Resources | Faculty and Staff Resources | General Info | OTiS. Follow the link below for information to get started: Use Webex (formerly Webex Teams) at web.webex.com to stay connected to colleagues and students continuously with videoconferencing, group messaging, instant messaging, file sharing and more. use diversion inhibitor: it prevents that from the personal number you can forward once more the incoming calls, use answer confirmation: it will ask you to confirm explicitly that you want to answer the incoming call that is forwarded to the personal number, Check the days on which your schedule will be active and choose a start and end time for each day. If you're configuring voicemail access for Webex App users, ensure that you identify a directory number in your Unified CM deployment to use for voicemail system access.. Websites and Services. Access WiFi Hotspots. Contact a TPx expert to see how we can help your business operate smoothly and gain its competitive edge. Select Receptionist Console from the dropdown menu. Use the LSC Employee Intranet (also known by the application behind it, SharePoint) to store team or department files, or work on simultaneously with others. During this time of uncertainty, learning and professional development continue to play a critical role as we take on the new challenges of this transition. Have been with them for over 10 years and their CS is top notch. End Users: Click My Account. Visit our online LSC Service Center day or night to look up helpful documentation, submit a ticket or open a live chat with one of our agents; or, you can always give us a call at 832.813.6600 (toll-free 866.614.5014). Resolved issues and app versions for Webex App (42.4) April 19, 2022. Link opens guide in a new window. Starting with the June (42.6) release of Webex App, WebView2 is a prerequisite for using Webex App on Windows, and users without WebView2 installed won't be able to login. Proximus Group New window| Important: The activation user must download and sign in before any subsequent users. To watch videos, visit our Poly Trio 8800 Videos page. Enter the software login and password provided to you by your activation user or administrator. Go to the Spectrum Portal 2. You set up voicemail by dialling 222 on your mobile phone and following the voice prompt instructions. You can make it for specific callers and schedules. Check out the External Resources page for a list of resources for wireless service by a variety of local providers as well as a few deals we have found for a low cost computer. Seamlessly connect with customers and suppliers, Increase productivity and remove complexity from your network, Secure your business with cybersecurity services, Stay connected with unified communications. Go to Locating Textbook Information in myLoneStar. Telindus New window Date and Time In Call Logs, you will find a history of all your incoming, outgoing and missed calls. MarketingTracer SEO Dashboard, created for webmasters and agencies. Having several devices linked to the same user licence does not allow simultaneous calling. Law firms are often the targets of cybercriminals because of all the private data. There may be a time when you look at your spend and somethings got to give. Not sure where to go to find out what textbook(s) you may need for class? Use the Webex Call Connect app to forward your calls. We will NEVER ask for your password or email you a link to update your account. Be sure to check your LSC email every day for important communications. ", "Our IT department is a two-man team. Were most impressed with their systematic and timeline-oriented approach." Learn how connectivity and security transforms business in a cloud-based world. To access your OneDrive account, log into your Microsoft Office 365 account, or use the "Go to My Storage (OneDrive)" quicklink in myLoneStar, to get started. Discover your phone's features, set up and manage your voicemail. Check or uncheck Active to turn the option on or off. Log into myLoneStar (my.lonestar.edu), select the Student Email tile, and log in when prompted. Channel ProgramWe're looking for motivated partners to join the TPx Channel, Affiliate ProgramBecome an affiliate, help your customers, get rewarded. Check out the resources below for helpful links, information, and tutorials to help you get started with technology services at LSC. In the All Contacts menu, you can create a phone book. You can manage Call Connect online via the Call Connect Web Portal. Go to the Spectrum Portal Admins registered in Control Hub with the Full admin role have the capability to register webhooks for their org by setting an additional field ownedBy with the value set to org.Compliance officers can also register webhooks for their org Downloads & Links. Feature access codes: Feature access codes are codes your can use to activate / deactivate a feature via your phone. To watch videos, visit our Panasonic Cordless KX-TPA60 Videos page. 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